Communications & Outreach Associate

SmartRecruiters, Inc.; Tampa (FL); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Professional training

Career growth opportunities

Hands-on customer engagement

Supportive team environment

Job summary

Entertainment Travel Associates seeks an enthusiastic Communications Agent to support customer outreach, promotions, and relationship-building. This entry-level role is ideal for someone who enjoys connecting with people and representing a company professionally.

Responsibilities include communicating product info, answering questions, identifying needs, supporting outreach, and helping with lead generation and events. Training is provided in a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Good organizational and time management abilities.

Responsibilities

• Communicate information about products, services, and promotions clearly.
• Answer questions and provide helpful information.
• Identify customer needs and assist with appropriate solutions.
• Support customer outreach and promotional communication activities.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition initiatives.
• Build and maintain positive customer relationships.
• Follow up with prospective customers and inquiries.
• Assist with presentations and promotional materials.
• Gather customer feedback and relay relevant information to the team.
• Maintain organized records of customer interactions and outreach activities.
• Collaborate with teammates to support communication and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service

Time management

Education

High school diploma or equivalent

Job description

Entertainment Travel Associates seeks an enthusiastic Communications Agent to support customer outreach, promotions, and relationship-building. This entry-level role is ideal for someone who enjoys connecting with people and representing a company professionally.

Responsibilities include communicating product info, answering questions, identifying needs, supporting outreach, and helping with lead generation and events. Training is provided in a supportive team environment.