Communications Operator - Communications

CHRISTUS Health; Alamogordo (NM); On-site; USD 17,000 - 22,000; Part time

Job summary

CHRISTUS Health in Alamogordo, NM is seeking a part-time switchboard operator to greet and route calls, assist visitors, and provide information with courtesy.

Responsibilities include answering calls, transferring to the right department, and maintaining call records. Strong customer service and computer skills are essential in a fast-paced hospital environment.

Qualifications

• High school diploma required.
• Ability to work well under pressure and handle complaints objectively.
• Excellent customer service skills required.
• Excellent computer skills required.

Responsibilities

• Greets, directs and assists incoming phone calls and visitors with courtesy.
• Answers all incoming calls and transfers calls to appropriate department; supplies information and keeps a record of calls.

Skills

Customer service

Under pressure

Communication

Computer skills

Education

High school diploma

Tools

Switchboard system

Job description

Summary:

Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments.

Responsibilities:

Greets, directs and assists incoming phone calls and visitors with courtesy.

Requirements:

Education/Skills

• High school diploma required
• Must demonstrate the ability to work well under pressure and handle complaints in an objective manner
• Excellent customer service skills required
• Excellent computer skills required

Experience

• Previous switchboard experience required
• Switchboard experience in a hospital setting preferred

Licenses, Registrations, or Certifications

• None

Work Schedule:

9AM - 6PM

Work Type:

Part Time