Communications Multimedia Coordinator

Metropolitan Government of Nashville & Davidson County; Nashville (TN); On-site; USD 52,000 - 78,000; Full time

Job summary

WeGo Public Transit seeks a Creative Specialist to design and layout internal and external materials for print and digital channels, balancing visual appeal with accessible information for riders.

The role collaborates with Communications, Marketing, Customer Care, and Operations to translate service initiatives into engaging visuals and messages, while maintaining brand standards and managing content across platforms.

Qualifications

• Three years of professional layout or design experience.
• Bachelor’s degree in graphic design, visual arts, or related field or equivalent.
• Strong graphic design skills and knowledge of current design trends.
• Advanced knowledge in Adobe Creative Suite (InDesign, Illustrator, Photoshop).
• Familiarity with Content Management Systems (CMS).
• Website management and coding skills preferred (HTML).
• Strong written, verbal, and interpersonal communication skills.
• Ability to meet tight deadlines and handle multiple projects.

Responsibilities

• Designs and lays out brochures, flyers, newsletters, signs, and other materials for print and digital distribution.
• Translates service initiatives into informative visuals with cross-team collaboration.
• Creates graphics for internal platforms like SharePoint and newsletters.
• Supports brand management and ensures consistent brand standards.
• Maintains website layout and coding updates for WeGo Public Transit.
• Manages project timelines, vendor estimates, and internal paperwork.

Skills

Layout/design experience

Strong visual design

Written/verbal communication

Team collaboration

Time management

Customer service

Education

Bachelor’s degree in graphic design/visual arts

Tools

Adobe Creative Suite (InDesign, Illustrator, Photoshop)

CMS familiarity

HTML (web coding)

Job description

WeGo Public Transit seeks a Creative Specialist to join its Communications team and help grow public transit ridership across Middle Tennessee. This position designs and lays out internal and external materials, including promotional campaigns and public information pieces, for both print and digital channels. The Creative Specialist creates eye-catching assets that balance strong visual design with clear, accessible information, always keeping the rider’s experience in mind.

The ideal candidate brings graphic design experience, a keen eye for composition, and the ability to translate complex information into visually engaging content for a variety of audiences across print, social media, and the web. We are looking for someone with strong emotional intelligence and a proactive approach to communication and brand management.

Davidson Transit Organization, Employment unit of WeGo Public Transit is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you have any questions about this position, please contact WeGo HR at 615-880-3991.

• Designs and lays out brochures, flyers, newsletters, signs, advertisements, and other graphic materials for print and electronic distribution, keeping informational and promotional assets up to date
• Works alongside Communications, Marketing, Customer Care, and Operations teams to translate service initiatives into informative and compelling visuals
• Produces graphics and manages content on WeGo's internal communication platforms, such as SharePoint and the internal newsletter
• Assists with overseeing the creative direction of the WeGo brand and upholding brand standards
• Designs graphics and assists with updating and ongoing management of the WeGo Public Transit website, including layout and coding
• Supports Marketing with graphics for social media posts across multiple platforms
• Manage projects from concept to completion
• Obtains estimates from printers and other specialty advertising vendors
• Completes internal paperwork for purchase orders, invoice processing, and related requests
• Creates and updates presentations
• Assists with asset management, including maintaining an inventory of all printed materials
• Assists with distribution of signage and marketing materials
• Performs other duties as assigned

• At least three years of professional layout or design experience
• Bachelor’s degree in graphic design, visual arts, or a related field, or an equivalent combination of education
• Strong graphic design skills and knowledge of current design trends
• Advanced knowledge in Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Familiarity with Content Management Systems (CMS)
• Website management and coding skills preferred (HTML)
• Strong written, verbal, and interpersonal communication skills
• Ability to meet tight deadlines, balance multiple projects, and manage time effectively
• Ability to understand and carry out detailed written or verbal instructions
• Ability to maintain confidentiality
• Possess a valid Driver’s License
• Ability to solve problems
• Collaborate with team members across organization and be comfortable with autonomy in managing daily workload
• Possess good customer service skills
• Ability to schedule work and work overtime as needed
• Responding to emergency situations
• Maintain effective working relationships with all levels of employees
• Strong team player

• At least three years of professional layout or design experience
• Bachelor’s degree in graphic design, visual arts, or a related field, or an equivalent combination of education
• Strong graphic design skills and knowledge of current design trends
• Advanced knowledge in Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Familiarity with Content Management Systems (CMS)
• Website management and coding skills preferred (HTML)
• Strong written, verbal, and interpersonal communication skills
• Ability to meet tight deadlines, balance multiple projects, and manage time effectively
• Ability to understand and carry out detailed written or verbal instructions
• Ability to maintain confidentiality
• Possess a valid Driver’s License
• Ability to solve problems
• Collaborate with team members across organization and be comfortable with autonomy in managing daily workload
• Possess good customer service skills
• Ability to schedule work and work overtime as needed
• Responding to emergency situations
• Maintain effective working relationships with all levels of employees
• Strong team player