Communications Manager - Aviation

STV, Inc.; Los Angeles (CA); On-site; USD 128,000 - 146,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Plan

Paid Time Off

Paid Holidays

Continuing Education Program

Job summary

STV, Inc. is seeking a Communications Manager - Aviation to support the LAX terminal redevelopment program. The role will be embedded with our aviation client and is designated as fully onsite, five days per week.

You will lead a comprehensive communications program, translating complex design and construction information into clear messaging for executives, airport leadership, airlines, tenants and the traveling public.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Journalism or related field or equivalent experience.
• 5-7+ years of relevant communications experience on complex programs or highly visible projects.
• Experience in AEC, infrastructure or aviation industries preferred.
• Strong writing, editing, and storytelling with audience diverse messaging capability.
• Proficiency with MS 365 PowerPoint and Adobe Creative Cloud tools.

Responsibilities

• Develop and execute a comprehensive communications strategy aligned with program goals and milestones.
• Establish internal and external channels addressing construction impacts and progress.
• Serve as communications lead and project manager for communications initiatives.
• Build relationships with stakeholders including executives, airlines, tenants and the public.
• Translate technical and construction information into clear, accessible messaging.
• Create strategic messaging, presentations, and campaigns for diverse audiences.
• Write and edit content for digital and print communications, including web and social.
• Maintain program branding across materials and media.
• Create high-impact visuals and presentations to communicate progress and key messages.
• Coordinate media opportunities and support media relations as needed.
• Plan high-profile program events and milestones.

Skills

Project management

Stakeholder comms

Executive presentation

Writing & editing

Visual content design

Media relations

Education

Bachelor's degree in Communications

Tools

PowerPoint

InDesign

Illustrator

Photoshop

Premiere Pro

Job description

STV is seeking a Communications Manager - Aviation to join our Aviation group and support a major terminal redevelopment program at Los Angeles International Airport (LAX). This position will be embedded with our aviation client and is designated as fully onsite, 5 days per week.

The Communications Manager will lead the development and execution of a comprehensive communications program supporting the LAWA Tom Bradley International Terminal redevelopment program. Working closely with program leadership, project teams, airport communications and key stakeholders, this individual will establish reliable, engaging communication channels that keep audiences informed, build excitement around the program and help minimize disruption throughout construction.

This is a highly visible, hands-on role requiring both strategic thinking and creative execution. The Communications Manager will translate complex design, construction, operational and program information into clear, compelling communications for diverse audiences including airport leadership and operations, airlines, employees, tenants, travelers, media and the public.

The ideal candidate is a creative and highly organized communications professional who thrives in a fast-paced, complex environment; can confidently work alongside senior leaders and technical teams; and brings a strong commitment to client service and stakeholder engagement.

Key Responsibilities

• Partner with program leadership to develop and implement a comprehensive communications strategy that supports program goals, builds awareness and excitement, and keeps stakeholders appropriately informed throughout design and construction.
• Establish and manage consistent internal and external communication channels addressing construction impacts, project milestones and progress, operational changes, logistics, stakeholder coordination and other program developments.
• Serve as the program's communications lead, project manager and subject matter expert for communications-related initiatives.
• Build strong relationships with program stakeholders and serve as a communications liaison among program leadership, project teams, airport departments, airlines, tenants and other internal and external audiences.
• Translate technical, design and construction information into clear, accessible and audience-appropriate messaging.
• Develop strategic messaging, narratives and positioning for presentations, executive communications, stakeholder materials, campaigns and other program content.
• Write/edit original content for digital and print communications, including website content, social media, newsletters, project updates, collateral, presentations and other stakeholder communications.
• Develop and maintain the program's visual identity and brand across communications materials, environmental graphics, construction supergraphics, digital kiosks, web content and other public-facing applications.
• Create high-impact visual communications and presentations that effectively communicate complex information, program progress and key messages.
• Collaborate with airport communications and public affairs teams to identify media opportunities, develop press materials and support media relations as appropriate.
• Plan and coordinate high-profile program events, including groundbreakings, milestone celebrations, stakeholder events, ribbon cuttings and grand openings.
• Identify communications needs and opportunities proactively, recommending solutions to program leadership rather than relying solely on assigned communications requests.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Journalism or a related discipline, or equivalent professional experience.
• 5-7+ years of relevant communications experience, preferably supporting complex programs, organizations or highly visible projects.
• Experience within the Architecture/Engineering/ Construction (AEC), infrastructure or aviation industries is highly preferred.
• Strong project management, organizational and time-management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Demonstrated ability to develop and execute communications strategies for multiple audiences and stakeholder groups.
• Exceptional writing, editing, proofreading and storytelling skills, with the ability to adapt technical or complex information for a variety of audiences and communication channels.
• Strong visual communication and graphic design capabilities, including the ability to transform information and data into compelling presentations, campaigns and visual content.
• Proficiency with Microsoft 365, particularly PowerPoint, and Adobe Creative Cloud, particularly InDesign, Illustrator, Photoshop and Premiere Pro.
• Demonstrated expertise in presentation strategy, design and development, including executive-level and public-facing presentations.
• Working knowledge of media relations, press release development and traditional and digital media communications.
• Excellent interpersonal skills and the ability to build trusted relationships with executives, technical professionals, consultants and diverse stakeholder groups.
• Self-motivated, proactive decisionmaker and problem solver who can operate independently while collaborating effectively within a large program team.
• Strong client-service mindset and commitment to delivering high-quality work.
• Photography, videography and video editing experience is a plus.

What Success Looks Like

The successful Communications Manager will become a trusted communications advisor to program leadership while building a communications program that makes a complex, multi-year terminal redevelopment understandable and accessible to the people it affects. This individual will anticipate communications needs, connect information across teams and create clear, compelling ways to tell the story of the program-from construction impacts and operational changes to major milestones and the transformation of the passenger experience at LAX.

Compensation Range

$128,067.17 - $146,362.48

STV offers the following benefits

• Health insurance, including an option with a Health Savings Account
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable)
• Disability insurance
• Life Insurance and Accidental Death & Dismemberment
• 401(k) Plan
• Retirement Counseling
• Employee Assistance Program
• Paid Time Off
• Paid Holidays
• Back-Up Dependent Care
• Parental Leave
• Continuing Education Program
• Professional Licensure and Society Memberships

STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good‑faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.