Communications Manager, AI Products

Meta Careers; Menlo Park, New York (CA, NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Meta seeks an experienced Communications Manager to lead storytelling for AI products from the Meta Superintelligence Labs, including Muse and Meta AI. You will drive the consumer AI product narrative in the US, set strategy, and lead launch moments for new products while shaping how national tech, consumer, and business press understand Meta's direction in personal superintelligence.

You will serve as communications counsel to the Meta Superintelligence Lab product leadership and ensure

Qualifications

• 8+ years of experience in communications focusing on consumer tech in the US
• Experience leading consumer software or AI product launches
• Knowledge of generative AI concepts, trends and innovations
• Ability to distill complex technical details into clear written narratives, press materials, and social copy
• Established relationships with national technology, consumer, or business press
• Experience leading communications strategy end to end
• Experience counseling senior leaders and driving cross-functional conversations independently
• Experience integrating AI tools to optimize workflows and drive measurable impact
• Experience adhering to responsible, ethical AI practices and quality reviews
• Demonstrated ongoing AI skill development and staying current with emerging AI technologies
• Experience communicating research or model capabilities alongside consumer product narratives
• Experience with social-first storytelling, creator partnerships, and influencer engagement
• Experience managing a portfolio of competing priorities with flexibility to pivot quickly

Responsibilities

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Skills

Storytelling

Media Relations

Crisis Communications

AI Concepts

Press Materials

Education

Bachelor's degree in Communications/Jounalism or related field

Job description

Meta is seeking an experienced Communications Manager to lead storytelling for AI products coming out of Meta Superintelligence Labs (MSL) — including Muse, our personal AI agent and Meta AI; the assistant used by people globally.

In this role, you will drive the consumer AI product narrative in the US, setting strategy, leading launch moments for new products, and shaping how national technology, consumer, and business press understand where Meta is taking personal superintelligence. You'll serve as communications counsel to the Meta Superintelligence Lab product leadership.

This position is full-time and US-based.

• Bachelor's degree in Communications, Journalism, or a related field, or equivalent experience8+ years of experience in communications, with a focus on consumer technology products in the US market
• Experience leading consumer software or AI product launches
• Knowledge of generative AI concepts, trends, and innovations
• Experience distilling complex technical details into clear written narratives, press materials, and social copy
• Established relationships with national technology, consumer, or business press
• Experience leading communications strategy end to end
• Experience counseling senior leaders and driving complex cross-functional conversations independently
• Experience working in a fast-paced environment with competing priorities
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience communicating about AI assistants, AI agents, or foundation models
• Experience managing product-related issues, including privacy, data access, safety, or trust questions in consumer technology
• Experience communicating research or model capabilities alongside consumer product narratives
• Experience with social-first storytelling, creator partnerships, and influencer engagement
• Experience managing a portfolio of competing priorities with flexibility to pivot quickly