Communications Manager

Concordia University-St. Paul; Saint Paul (MN); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Concordia University, St Paul seeks a Communications Manager to lead the development and execution of internal and external communications across its marketing and engagement channels. The role ensures messaging is accurate, timely, and aligned with the university brand and priorities.

The position is hybrid, requiring three days remote and two days on-site at CSP. You will manage content for social media, alumni and student life channels, send weekly internal communications, and contribute to

Qualifications

• Bachelor’s degree in communications, journalism, public relations, English, media studies, or relevant field.
• Minimum 1 year of professional communications experience.

Responsibilities

• Lead, strategize, and create content for university social media channels with coordination across teams.
• Distribute weekly communications to internal audiences and cadenced emails to students.
• Write marketing content including press releases, stories, editorials, and paid media.
• Assist with emergency communications and Crisis Communications Team involvement.
• Maintain writers guide and statistics documents.
• Manage campus screen software.

Skills

Written communication

Verbal communication

Organized

Proactive

Adaptability

Team player

Education

Bachelor’s degree in communications, journalism, public relations, English, or-related field

1+ years professional communications experience

Job description

Position Overview: The Communications Manager leads the development and execution of internal and external communications on behalf of the university across its marketing and engagement channels. This role ensures that all messaging is accurate, consistent, timely, and aligned with the university’s brand and strategic priorities.

Hybrid position: 3 days a week remote, 2 days a week in office

Essential Duties:

• Lead, strategize, and create content for university social media channels, including coordination with OPMs. Oversee alumni, athletics, and student life “official” channels to ensure brand consistency.
• Send weekly communications to internal audiences, including employees and on-campus students. Send communications to inform the university of timely events. Send cadenced emails to CSP Global students to develop a connection with the university. Send communication quarterly to organizational contacts to raise awareness and brand equity.
• Write marketing content pieces including: Copy for marketing materials, press releases, university stories and editorials, and paid media.
• Assist with emergency communication and serve as a member of the Crisis Communication Team.
• Own and maintain university writers guide and statistic document.
• Manage campus screen software.
• Assist operations and admissions with creating, auditing, or revising prospective student communication in Slate.
• Perform other related duties as assigned.

Education & Experience:

• Required Bachelor’s degree in communications, journalism, public relations, English, media studies, or relevant field
• Required 1+ years professional communications experience

Competencies:

• Outstanding written and verbal communication skills. Organized and proactive. Ability to adapt and respond to difficult situations easily. Team oriented.

KPI to evaluate success: Organic Engagement Rate, Open Rate, Bounce Rate, Share of Voice

Supplemental Information:

It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws. The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CSP is an institution of the LCMS and, to the extent allowed by law, CSP reserves the right to give preference in employment based on religious tenets.

The mission of Concordia University, St Paul, a university of The Lutheran Church- Missouri Synod, is to prepare students for thoughtful and informed living, for dedicated service to God and humanity, and for enlightened care of God's creation, all within the context of the Christian gospel.

The vision of Concordia University, Saint Paul, is to be acknowledged as the leading Lutheran university offering exceptional opportunities for students from all backgrounds who seek relevant career preparation and a challenging academic experience coupled with the insights of Lutheran theology.

Promise to Students – Concordia University, Saint Paul, empowers you to discover and engage your purpose for life, career and service, in a dynamic, multicultural, urban environment, where Christ is honored, all are welcome, and Lutheran convictions inform intellectual inquiry and academic pursuits.

Concordia University owns a 41-acre campus just West of Downtown St. Paul with easy access to light-rail and bus transportation. Only blocks away from popular Summit and Grand Avenues, restaurants, shopping, and cultural activities abound. Concordia is known to have one of the most racially and ethnically diverse university student bodies in the state of Minnesota.

CSP prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.csp.edu/student-life/title-ix/