Communications Director, Operations

Eaton Group; Beachwood (OH); On-site; USD 200,000 - 280,000; Full time

Job summary

Eaton seeks an experienced executive communications leader to help position the company as the world’s premier power management partner. You’ll shape messaging, reinforce strategy and values, and drive employee and external engagement across a global, matrixed organization.

The Communications Director will advise senior leadership, craft integrated plans, and lead campaigns spanning internal and external audiences while building credibility and influence across businesses and functions.

Qualifications

• Bachelor’s degree in communications, public relations, journalism or related field.
• Minimum of 15 years of progressive experience in corporate communications, with a preference for business, financial, operational communications.
• Strong executive presence capable of counseling senior executives under pressure.
• Experience leading communications for a large business segment or division; media relations and crisis communications.
• Experience building media relationships and credible strategic reputational programs.
• Leadership in a matrix, global collaboration, and cross-functional partnership.
• Excellent written, verbal, and interpersonal communication skills.
• Strategic thinker with bias for action and results; strong business acumen and financial communications.
• Comfortable in fast-paced, global environments with many stakeholders.

Responsibilities

• Develop and execute strategic and integrated communications plans that accelerate growth and energize stakeholders.
• Provide executive communications support to a President and associated leadership team, building trusted relationships and ensuring transparency.
• Lead detailed planning and execution of communication campaigns across omni-channel content, executive briefings, materials, events and support.
• Develop and deliver engaging communications that achieve alignment with business objectives and enhance employee engagement.
• Lead change management initiatives with targeted messaging and engagement plans for impacted teams.
• Create and support executive communication materials for external audiences and governance updates.
• Provide exceptional support to executives on organizational changes and growth initiatives.
• Drive innovation in communications with digital tools, data visualization and storytelling.
• Monitor ROI and outcomes to adjust strategies and improve stakeholder satisfaction.

Skills

Executive presence

Counsel senior executives

Strategic communications

Interpersonal communication

Global collaboration

Media relations

Crisis communications

Influence across matrix org

Business acumen

Education

Bachelor’s degree in communications, public relations, journalism or related field

Job description

What you’ll do:

Eaton has a vision to become the world’s premier power management company, and we are looking for an experienced, executive communications leader to join our organization at a time of unprecedented demand and growth driven by digital infrastructure, AI, electrification, utilities, energy transition, and aerospace. The successful candidate will play a critical role in helping to position our company to become top choice for all our stakeholders. This role will help shape how we communicate, reinforcing Eaton’s strategy, values, and leadership voice across the organization - translating strategy into clear, engaging, and actionable employee communications.

The Communications Director will serve as a strategic advisor to senior leadership and collaborate across businesses and functions to ensure consistent, impactful communication internally and externally. The role will support the President, Industrial, and Operations and Supply Chain, and will be responsible for developing and executing an integrated communications strategy that supports global and regional business growth; operational rigor and capacity expansion; builds credibility and drives influence with key internal and external stakeholders; enhances our reputation; increases employee engagement; and amplifies Eaton’s lead, invest and execute for growth strategy.

Pivotal to the success of this role will be the ability to communicate at all levels, with a deep understanding of how to effectively cascade compelling messaging and encourage action within a global, matrixed organization. The candidate will enhance and advance our communications strategy to improve clarity, consistency, alignment, and momentum across Eaton’s most critical enterprise priorities as we accelerate our efforts to deliver differentiated and effective communications at scale. The ideal candidate will have a thorough understanding of the communications discipline, have strong executive presence, lead through influence and have a broad background across internal, external, business, functional and financial communications.

Key Responsibilities:

• This role will develop and execute strategic and integrated communications plans that accelerate our growth, educate and energize stakeholders, while ensuring alignment with business objectives, internal employee needs and stakeholder priorities.
• Provide executive communications support to a President and associated leadership team, building trusted relationships and ensuring transparency and clarity.
• Lead detailed planning and execution of communication campaigns that drive culture and growth, including communications strategy, tactics, omni channel content, executive briefings, presentation materials, event coordination and support, etc.
• Develop and deliver engaging communications that foster understanding, alignment and connection to business objectives across global teams, including organizational announcements, leadership messaging, employee engagement initiatives, talent programs and culture-building efforts.
• Lead change management initiatives by developing targeted strategies, messaging and engagement plans for impacted teams and stakeholders.
• Create and support executive communication materials including but not limited to external materials for media, industry and events; Board Of Directors presentation preparation support; executive committee updates; leadership message; town hall content; event preparation; talking points; organizational updates and employee-facing communications.
• Provide exceptional support to our executives on organizational changes, business transformations and growth initiatives, ensuring employees remain informed and engaged throughout periods of change.
• Drive innovation in communication practices by leveraging digital tools, data visualization, and storytelling techniques to enhance understanding and engagement.
• Have thorough understanding of ROI metrics and outcomes to monitor and measure communications effectiveness, adjusting strategies as needed to improve outcomes and stakeholder satisfaction.

Qualifications:

• Bachelor’s degree in communications, public relations, journalism or related field.
• Minimum of 15 years of progressive experience in corporate communications, with a preference for experience in business, financial, operational communications.
• Strong executive presence, with the proven ability to counsel senior executives and operate effectively under pressure.
• Experience should include leading communications for a large business segment or division as well as experience with media relations and crisis communications.
• Experience of building media relationships, credibility and strategic strategies to build reputation.
• Leadership experience working in a matrix environment, with demonstrated skills of leading through influence and global collaboration.
• Exceptional written, verbal, and interpersonal communication skills.
• Ability to influence and collaborate across a global, matrixed organization.
• Strategic thinker with a bias for actions and results.
• Strong business acumen and understanding of financial communications.
• Comfortable operating in a fast-paced, global environment with many stakeholders.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $200,000- $280,000 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of an applicant's arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.