Communications Director

The Christian and Missionary Alliance; Elizabeth (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health Insurance (Medical, Dental, Vis

403(b) Retirement Plan, 3% matching

Sabbatical after 5 years

Job summary

The Christian and Missionary Alliance National Office seeks a Communications Director to own PAC-wide communications strategy, content, and brand consistency across channels. This is a hybrid, full-time role reporting to ministry leaders and collaborating with the Tech Director on streaming and the Adult Ministries Pastor for guest communications.

The role emphasizes leadership of volunteers and contractors, strategic planning, and data-driven improvements while maintaining PAC's voice and

Qualifications

• 3+ years in communications, marketing, or digital content and ownership of public channels.
• Excellent writing and editing with ability to shift voice across audiences.
• Demonstrated project management across concurrent requests, stakeholders, and deadlines.
• Experience managing a website and digital platforms, including content updates and UX.
• Experience recruiting, developing, and leading volunteers or contractors.

Responsibilities

• Own church-wide communications strategy aligned to PAC's mission and calendar.
• Plan, write, edit, and publish content across social media, website, email, YouTube, and digital channels.
• Own the church website, mobile app, and digital platforms, improving UX and managing integrations.
• Protect and strengthen PAC's brand, voice, and visual identity across ministries.
• Recruit, train, and coordinate volunteers/creators to deliver defined work.
• Oversee social media strategy and media distribution; coordinate with Tech Director on streaming and video.
• Lead communications projects from concept to completion with workflows and SOPs.
• Provide communications consultation to ministries during organizational changes or crises.
• Partner with Adult Ministries Pastor to strengthen first-time guest communications.

Skills

Excellent writing & editing

Project management

Website & digital platforms

Graphic design & video editing

Volunteer/contractor management

Education

Communications/Marketing/Journalism/Design degree

Tools

Planning Center Online

Job description

Careers at The Christian and Missionary Alliance National Office

Current employment opportunities at the National Office are posted here as they become available.

The Communications Director owns how Princeton Alliance Church speaks. Strategy, content, brand, and platforms across the website, email, social media, YouTube, the mobile app, and print. Every ministry at PAC depends on this function to reach people, which makes it one of the few seats in the church that touches all of them.

Description

ROLE SUMMARY

This is a single-contributor role that relies on others for reach. Volunteers, contractors, photographers, and videographers do a meaningful share of the work, and building that bench is part of the job rather than a nice addition. The role reports to the Sunday Experience Pastor and partners closely with the Tech Director on streaming and video, and with the Adult Ministries Pastor on welcoming guests and online visitors.

WHAT SUCCESS LOOKS LIKE

• The congregation knows what is happening and what to do next, and new people can find their way without asking anyone.
• PAC sounds like one church across every channel, rather than like nine ministries with nine voices.
• Ministries get their messages out on time through a process they understand, instead of through last-minute favors.
• Volunteers and contractors perform real work against clear standards, so delivery does not depend on a single person's availability.
• Campaigns and seasonal pushes are planned well in advance to be executed strategically rather than assembled under pressure.
• Communication during a crisis, a loss, or an organizational change is clear, timely, and pastorally sound.
• Communications performance is measured, and collected data influences what happens next.

PRIMARY RESPONSIBILITIES

• Own church-wide communications strategy, aligned to PAC's mission, vision, and ministry calendar. Set messaging priorities across ministries, events, and campaigns, and maintain the annual communications calendar and planning rhythm.
• Plan, write, edit, and publish content across social media, the website, email, YouTube, and other digital channels, including weekly email communications and the digital publishing schedule.
• Own the church website, mobile app, and digital communication platforms, maintaining content, improving user experience, implementing new pages and functionality, and managing related integrations.
• Protect and strengthen PAC's brand, visual identity, and voice. Maintain brand standards across ministries, and review significant or large-scale materials for clarity, accuracy, consistency, and tone.
• Recruit, train, and coordinate volunteers, contractors, and creative contributors, including photographers, videographers, writers, and designers, equipping them to deliver defined work so the function's output is larger than one person's hours.
• Oversee social media strategy and media distribution, including YouTube livestreams, sermon publishing, clips, and event video, coordinating with the Tech Director on streaming and the video archive.
• Lead communication projects from concept through completion, coordinating pastors, ministry leaders, production teams, volunteers, and contractors, and developing workflows, timelines, and standard operating procedures that make the work repeatable.
• Provide communications consultation to ministries and support leadership with clear communication during organizational change or sensitive situations.
• Partner with the Adult Ministries Pastor to strengthen communication with first-time guests and online visitors, so the digital front door and the physical one tell the same story.
• Track performance and improve on it. Monitor engagement, reach, and campaign effectiveness across platforms, and recommend changes grounded in data and ministry goals rather than in preference.
• Manage the communications budget, maintain an organized digital asset library, and evaluate and responsibly implement AI tools that improve quality, creativity, and efficiency in line with PAC's standards.
• Model and reinforce PAC's staff culture, including with the volunteers and contractors who represent PAC's voice in public.

PASSIONATE ABOUT

• Clear communication as a form of hospitality.
• Writing for the visitor and the long-time member and resonating with both.
• Brand discipline that makes a large church feel like one church.
• Building a bench of volunteers and contractors instead of becoming the bottleneck.
• Curiosity about new tools, paired with stubbornness about keeping a human voice.
• Issuing a correction quickly instead of hoping nobody noticed.

REQUIREMENTS

• Personal, growing Christian faith and full alignment with PAC's mission, beliefs, and C&MA doctrinal commitments.
• 3+ years in communications, marketing, or digital content, including ownership of an organization's public channels.
• Excellent writing and editing, with the judgment to shift voice across audiences without losing the organization's own.
• Demonstrated project management across many concurrent requests, stakeholders, and deadlines.
• Experience managing a website and digital platforms, including content updates, user experience, and basic functionality.
• Working knowledge of graphic design, video editing, and digital content creation.
• Experience recruiting, developing, and leading volunteers or contractors.
• Sound public-facing judgment, including recognizing which messages need review before publishing and which errors need a correction rather than a stealthy edit.
• Pastoral sensitivity when communicating during crisis, loss, or organizational change.
• Successful completion of a background check and PAC's child safety training prior to start.

DESIRED QUALIFICATIONS

• Degree or formal training in communications, marketing, journalism, or design, or equivalent years of relevant experience.
• Experience in a church, nonprofit, or other mission-driven organization.
• Analytics and reporting experience, including turning platform data into a recommendation someone can act on.
• Experience leading a rebrand or a significant visual identity refresh.
• Familiarity with Planning Center Online.
• Experience using AI tools responsibly in a content workflow, including knowing where they do not belong.

LEADERSHIP EXPECTATIONS

• Growing Christian faith and character.
• Commitment to the mission of the church.
• Call to ministry within a diverse congregation.
• Lifestyle congruent with the biblical requirements for leaders (1 Tim. 3:1-13; 2 Tim. 2; Titus 1:5-9).
• Member of PAC within 6 months of start date.
• Commitment to give faithfully to the Local and Global Ministry Funds.
• Participation in a Community Group.

TIME COMMITMENT

This position includes weekend services as well as office hours. Staff is expected to attend weekend services and church-wide events as assigned, and to promptly communicate schedule changes to other staff and direct reports.

This role requires attendance at all Sunday services, Good Friday, all Easter services, all Christmas Eve services, and the Sunday between Christmas and New Year's. It also includes weekly and biweekly department and staff meetings. Evenings and weekends are required as ministry needs arise, including ministry special events and the volunteer summit. Planned retreats, workshops, and training outside standard business hours are also a part of normal ministry rhythms.

Communications work centers on seasonal campaigns and major services, so the busiest weeks are predictable and can be planned for.

WORK ARRANGEMENT & FLEXIBILITY

This role is hybrid. Sunday presence, event coverage, collaboration with ministry leaders, and photo and video capture all require regular in-person availability.

Up to one day per week may be worked remotely, scheduled with the Sunday Experience Pastor. Writing, design, editing, and planning fit a remote day well. Because this seat handles crisis and sensitive communications, remote days carry responsiveness expectations and will sometimes be interrupted.

COMPENSATION & BENEFITS

PAC offers competitive benefits for full-time employees, including:

• Generous Paid Time Off (Vacation, Sick, Personal, Mission Trips, Parental Leave, Personal Solitude Days)
• Health Insurance (Medical, Dental, Vision, HSA); PAC subsidizes 85% of employees' insurance premiums!
• 403(b) Retirement Plan with up to 3% employer matching contribution
• Sabbatical/Extended Rest after 5 years of service

This position requires licensing with The Christian & Missionary Alliance. To learn more about The Alliance and requirements for licensing, please visit our website