Communications Coordinator

Sisters of Mercy of the Americas; Silver Spring (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan

Three floating holidays

Vacation time

Sick time

Job summary

The Sisters of Mercy of the Americas is seeking a Communications Coordinator to join our Justice Team and help build an engaged audience around issues of justice, advocacy, and the Mercy mission. You will transform complex policy into clear, compelling content that informs, engages, and inspires action.

You will develop and implement communications strategies, create content across multiple channels, and expand the Justice Team's reach with diverse audiences.

Qualifications

• Bachelor's degree in communications or related field, with 3–5 years of experience preferred.
• Strong writing, editing, and storytelling skills for diverse audiences.
• Experience managing multi-channel communications strategies and content calendars.
• Experience creating content for digital platforms (email, web, social).
• Ability to translate complex information into clear, engaging content.
• Ability to use data and metrics to measure and improve engagement.
• Strong organizational, project management, and collaboration skills.
• Ability to manage multiple priorities in a dynamic team.

Responsibilities

• Develop and execute communications strategies for Justice Team priorities, advocacy initiatives, campaigns, and engagement efforts.
• Create and manage content across email, newsletters, social media, websites, toolkits, and other materials.
• Translate complex policy, legislative, and advocacy topics into clear, accessible messaging for diverse audiences.
• Develop and maintain communications calendars aligned with campaigns, legislative actions, and engagement opportunities.
• Collaborate with Institute Communications to ensure consistent messaging and branding.
• Support audience outreach by using segmentation and data to tailor communications and strengthen engagement.
• Track and analyze communication performance and use results to improve future communications.
• Support education, advocacy, public engagement, and solidarity efforts related to the Justice Team's priorities.
• Facilitate awareness around Critical Concerns and emerging social justice issues.
• Build and maintain relationships with internal teams and external partners.
• Collaborate to develop goals, timelines, and strategies that advance justice work.
• Contribute to a team environment grounded in collaboration, learning, and Mercy tradition.
• Perform other duties as assigned.

Skills

Strong writing

Editing

Storytelling

Multi-channel strategies

Content calendars

Data-driven

Project management

Collaboration

Adapt messaging

Education

Bachelor's degree in communications, marketing, public relations, or a related field

Tools

CRM tools

Email marketing platforms

Job description

Communications Coordinator

Location: Silver Spring, MD

Schedule: Full-Time

Salary Range: $65,000-$90,000 annually

Experience: 3-5 years of communications experience

Advance Justice. Strengthen Engagement. Amplify the Mercy Mission.

The Sisters of Mercy of the Americas is seeking a Communications Coordinator to join our Justice Team and help build an engaged audience around issues of justice, advocacy, and the Mercy mission.

This is an opportunity for a strong communicator who can take complex policy and advocacy information and turn it into clear, compelling content that informs, engages, and inspires action. The Communications Coordinator will develop and implement communications strategies, create content across multiple platforms, and help expand the Justice Team's reach and engagement with diverse audiences.

Working as part of a dynamic, collaborative team, this role will help build our justice audience and develop resources that encourage deeper engagement with the Sisters of Mercy, associates and companions, Institute departments, ministries, and external partners.

What You'll Do

• Develop and execute communications strategies that support Justice Team priorities, advocacy initiatives, campaigns, and engagement efforts.
• Create and manage content across multiple channels, including email, newsletters, social media, websites, toolkits, and other communications materials.
• Translate complex policy, legislative, and advocacy topics into clear, accessible, and compelling messaging for diverse audiences.
• Develop and maintain communications calendars aligned with campaigns, legislative actions, and key engagement opportunities.
• Collaborate closely with the Institute Communications team to ensure consistent messaging, branding, and communications practices.
• Support audience outreach by using segmentation and data to tailor communications and strengthen engagement.
• Track and analyze communication performance, including engagement, reach, and action rates, and use results to improve future communications.
• Support education, advocacy, public engagement, and solidarity efforts related to the Justice Team's priorities.
• Facilitate awareness and engagement around the Sisters of Mercy's Critical Concerns, including Earth, immigration, nonviolence, racism, and women, as well as emerging legislative and social justice issues.
• Build and maintain relationships with internal teams, working groups, committees, and external organizations with shared purposes.
• Collaborate with team members to develop goals, materials, timelines, and strategies that advance the work of justice.
• Contribute to a team environment grounded in collaboration, learning, social analysis, theological reflection, and the Mercy tradition.
• Perform other duties as assigned.

What We're Looking For

Required

• Bachelor's degree in communications, marketing, public relations, or a related field and/or 3-5 years of relevant communications experience.
• Strong writing, editing, and storytelling skills, with the ability to adapt messaging for different audiences.
• Experience developing and managing multi-channel communications strategies and content calendars.
• Experience creating communications for digital platforms, including social media, email, web, or newsletters.
• Ability to translate complex information into clear, accessible, and engaging content.
• Ability to use data and communication metrics to evaluate effectiveness and improve engagement.
• Strong organizational, project management, and collaboration skills.
• Ability to manage multiple priorities, deadlines, and projects in a dynamic team environment.

Preferred

• Experience supporting advocacy, legislative engagement, public policy, or social justice campaigns.
• Familiarity with email marketing and customer relationship management (CRM) tools.
• Experience working in nonprofit, advocacy, faith-based, or other mission-driven organizations.
• Understanding of social justice, community engagement, or coalition-based work.
• Familiarity with faith-based messaging and communications.
• Experience working within a religious organization, preferably a Catholic organization.
• Bilingual English/Spanish skills.

Benefits

• Medical, dental, and vision insurance
• 403(b) retirement plan
• Three floating holidays per year (prorated based on start date during your first year of employment)
• Vacation time
• Sick time

Join a Mission-Driven Team

Sustained and inspired by their relationship with God and one another, the mission of the Sisters of Mercy is to respond with vision and compassion to the needs of people who are poor, sick, and uneducated. Our work extends that mission through compassion and mercy, social justice, and a commitment to addressing the systemic roots of injustice.

The Communications Coordinator will play an important role in helping the Justice Team inform, connect, mobilize, and deepen engagement across the Mercy community and with partners working for justice.