Communications Coordinator

Wellnest; Los Angeles (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Wellnest in Los Angeles conducts communications and community outreach. The Communications Coordinator assists in planning and implementing integrated activities, supports events, and collaborates with marketing design and content teams for annual campaigns.

The role manages social media, creates graphics and copy in Canva, distributes email campaigns, maintains the WordPress site, and supports public affairs efforts and data reporting to advance Wellnest's mission.

Qualifications

• Bachelor’s degree in communications, journalism, marketing or related field.
• 3–5 years of experience in communications or marketing preferred.
• Valid CA driver’s license and insurable driving record.

Responsibilities

• Plan and execute social media content across platforms with Canva assets.
• Create and distribute agency emails and manage outreach campaigns.
• Coordinate with marketing on design and content for campaigns.
• Monitor performance analytics for digital ads and social channels.
• Maintain the WordPress site and update pages.
• Support events with logistics, signage, photography and videography.
• Prepare data reports and DEI campaign assets and media kits.
• Assist public affairs outreach to legislators and officials.

Skills

Social media management

Graphic content creation

Video content

Canva

Social analytics

Email marketing

Content calendars

WordPress

SEO basics

MS Office

AI awareness (ChatGPT)

Education

Bachelor's degree in communications/marketing

Tools

WordPress

Canva

Hootsuite

Constant Contact

Excel

Outlook

Job description

Role Summary

The Communications Coordinator assists in planning and implementing integrated communications activities, conducts research and establishes data reports, supports community outreach and events, and coordinates with the marketing design and content for annual campaigns. The associate also monitors social media accounts and digital ads and supports the Vice President of Communications and Public Affairs with administrative tasks.

Essential Functions

• Manages all Wellnest social media platforms (Instagram, TikTok, Facebook, LinkedIn, YouTube), including creating graphics, copy, and video content in Canva for both digital and internal/external communications.
• Creates and distributes agency eblasts supporting internal campaigns and external events; co-manages digital ad campaigns and monitors performance analytics.
• Researches and executes DEI holiday and advocacy campaigns; compiles data and assembles campaign assets and media kits.
• Maintains the Communications calendar in Outlook and supports timeline planning for digital campaigns.
• Updates and maintains the agency website using WordPress, including content and webpage edits.
• Supports various events with setup, breakdown, signage, photography, videography, and on-site logistics.
• Fulfills outreach supply requests from program staff; sources and orders promotional materials through vendors.
• Supports public affairs initiatives including outreach to legislators and elected officials on behalf of Wellnest.
• Processes purchase orders and manages vendor communication for the Communications department.
• Orders agency-wide supplies including business cards and envelopes for all staff.

Required Qualifications

Bachelor’s degree in communications, journalism, marketing, or a related field from an accredited college or university. 3-5 year's of experience in a related field preferred. Must possess and maintain a valid CA driver’s license and insurable driving record.

Conditions Of Employment

Employee may be asked to pursue additional training when it is determined to be in the best interest of the Company. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage. In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice. Employee must agree to Wellnest's Arbitration Agreement as a condition of employment.

Working Conditions

Employee regularly works in an office environment. Employee may be required to work flexible, evening and/or weekend hours for time-sensitive projects.

Reasoning Ability

• A strong commitment to advancing Wellnest’s mission.
• Working knowledge of social media and email outreach platforms (Constant Contact)
• Ability to handle several projects simultaneously, create, write, and edit social media posts
• Able to use tools like Canva, Constant Contact and Hootsuite for content creation and outreach.
• General knowledge of marketing and branding, ability to manage spreadsheets and create presentations.
• Demonstrate cultural competence and sensitivity with diverse groups across race, ethnicity, religion, sexual orientation, class, ability, gender, and other identifiers.
• Ability to work independently, prioritize assignments, and meet deadlines.
• Excellent organizational, coordination, problem-solving, and time management skills, including planning and managing multiple projects simultaneously while maintaining an eye for detail.
• Working knowledge of email marketing and the digital environment; importing and exporting contact data, creating a content calendar and campaigns that align with DEI holidays, events, and other marketing priorities.
• Basic knowledge of website principles, SEO, and how these issues affect content and engagement with followers and users of the website (Wordpress)
• Proficiency with Microsoft Office suite (i.e., MS Word, Excel, PPT, and Outlook) and ability to adapt to new technology systems and applications.
• Working knowledge of A.I. systems (ChatGPT)

Due to restrictions from DHCS, Wellnest, as a health care provider, is unable to employ anyone on a DHCS exclusionary list or database. Applicants will be asked to confirm within the application process whether they are subject to an exclusion.

This description is only intended to illustrate the duties, responsibilities and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform.

Wellnest does not discriminate against any client, parent/guardian, employee or community member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.