Communications Consultant IV

Kaiser Permanente; Denver (CO); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Kaiser Permanente's Communications team seeks a professional to craft strategic communication plans and lead their execution across executive, physician, and organizational audiences. This role emphasizes writing, editing, and project coordination with senior leaders.

The ideal candidate combines strategic thinking with hands-on delivery, navigating ambiguous business challenges and delivering high-impact communications on time and within brand guidelines.

Qualifikationen

• Bachelor's degree required in a relevant field.
• Minimum 5 years of experience in communications, writing, marketing, or related field.
• Leadership experience is required or preferred.

Aufgaben

• Develops strategic communication plans and ensures successful implementation.
• Writes, edits, and produces complex communications content.
• Manages projects and coordinates schedules, resources, and stakeholders.
• Consults with stakeholders on change management and measurement of communications impact.
• Ensures content aligns with brand and editorial guidelines.

Kenntnisse

Ambiguity management

Attention to detail

Communication

Critical thinking

Decision making

Teamwork

Ausbildung

Bachelor's degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field

Minimum five years experience in communications, writing, marketing, or related field

Tools

Project management software

Social media management tools

Jobbeschreibung

The KP Communications team supports executive, physician, and organizational communications across multiple markets and functions. We partner closely with physician leaders, executives, operational teams, and communications colleagues throughout Kaiser Permanente to advance strategic priorities and support enterprise initiatives through local market engagement and execution. The team also plays an important role in helping articulate the value and impact by identifying and elevating stories, successes, innovations, and physician perspectives that demonstrate how Foundation-led work strengthens care delivery and supports physicians, clinicians, and patients across the organization.

This role is ideal for a communications professional who enjoys both strategic thinking and hands-on execution. The position requires strong judgment, excellent writing skills, and the ability to build trusted relationships with senior leaders and stakeholders. The most successful candidates are comfortable receiving an ambiguous business challenge, determining the communications implications, recommending an approach, and leading the work through completion.

Job Summary:

This individual contributor is primarily responsible for developing strategic communication plans and ensuring successful implementation of communication efforts. This position develops communications, manages projects or project components, and conducts communication activities.

Essential Responsibilities:

• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
• Ensures successful implementation of communication efforts by consulting with stakeholders on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; and ensuring communication plans are implemented on time, on budget, and within agreed upon specifications.
• Develops communications by writing, editing, and producing complex content for KP communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client-specific and internal/external channels; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
• Manages projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; and coordinating project schedules and resource forecasts.
• Conducts communication activities by providing support to internal and/or external stakeholders; managing and maintaining vendor relationships; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.
• Develops strategic communication plans by consulting with clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; gathering and analyzing data and information; obtaining input and resources to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; coordinating project schedules; providing input into budget; identifying and leveraging appropriate audiences and channels; and providing strategic support on a variety of organizational initiatives.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Acts with Compassion
• Business Planning
• Data Mining
• Delegation
• Negotiation
• Project Management
• Social Media
• Strategic Alignment
• Technical Communication
• Traditional and Digital Media
• Vendor Management
• Written Communication

Minimum Qualifications:

• Minimum one (1) year experience in a leadership role with or without direct reports.
• Bachelors degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum five (5) years experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Preferred Qualifications:

• Two (2) years experience working in a matrixed organization.
• Two (2) years experience in change management or communications support.
• Master's degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field.