Communications Associate, Content Writer

Capital One National Association; McLean (VA); On-site; USD 82,000 - 93,000; Full time

Job summary

Capital One in McLean, VA is seeking a Communications Associate, Content Writer to craft editorial stories about premium experiences. You will write recommendations, reviews, profiles, trend stories, and features across our app, emails, and social channels to engage affluent members.

You’ll adapt tone for long-form pieces and snackable social copy, balancing accuracy with brand voice, while collaborating with a team that values belonging and diverse perspectives.

Qualifications

• Bachelor’s degree or military experience.
• 2+ years of editorial writing or marketing copywriting experience (minimum).
• Strong ability to write across long-form, social, and web formats with adaptable tone.

Responsibilities

• Write editorial stories about dining, travel, and experiences.
• Produce recommendations, reviews, profiles, trend stories, and features for app, emails, and social channels.
• Maintain accuracy and brand voice while engaging a high-end audience.

Skills

Storytelling

Creative writing

Brand voice adaptation

Customer-centric writing

Research-oriented

Education

Bachelor’s degree or military experience

Job description

Communications Associate, Content Writer

Within the Premium Products & Travel (PP&T) organization, the Concierge team harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives.

From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It’s concierge, reimagined for the digital age.

We’re looking to add an Associate Content Writer to our team to write editorial stories about the world’s most inspiring experiences, from dining to travel, to help our members live richer lives. You will create content including recommendations and reviews, profiles, trend stories, and features, across our app, emails, and social media channels.

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, mission and values are at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

What we’re looking for:

• A storyteller, who sees words as an incredibly powerful tool for connecting with people
• A creative problem solver with the ability to produce original, brand-elevating copy
• A strong writer who is able to adapt tone and personality as they shift between writing long form content, to snackable social copy, to informational web communications
• Someone who approaches assignments from a customer‑centric perspective
• A research obsessive who sweats accuracy, and can always find the most engaging elements of every story.

You’ll love your job the most if you:

• Have a clear understanding of tone and the ability to quickly adapt your writing style
• Work quickly without compromising quality, knowing that iteration and testing are just part of creating exceptional experiences
• Take initiative, aren’t afraid to fail, ask thoughtful questions, and constantly seek better ways of working and communicating

Basic Qualifications:

• Bachelor’s degree or military experience
• At least 2 years of editorial writing or marketing copywriting experience

Preferred Qualifications:

• 3+ years of editorial writing or marketing copywriting experience
• 2+ years of brand experience in multichannel marketing
• 2+ years experience as a freelancer or staff writer for a media organization, newspaper, magazine, or editorial website

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $81,700 - $93,300 for Associate, MarketingNew York, NY: $89,200 - $101,700 for Associate, MarketingRichmond, VA: $74,200 - $84,700 for Associate, Marketing

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [e-mail].

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).