Communications Associate

Aurafé; Washington (District of Columbia, MD); On-site; USD 27,000 - 39,000; Full time

Job summary

Aurafé Expansion Group in the Washington, DC metropolitan area is hiring for an entry-level, on-site role focused on direct public engagement. You\'ll approach prospective customers, explain campaigns, and help people understand the products or services represented.

No prior experience required; we provide paid training, ongoing coaching, and opportunities to grow into leadership and campaign management as you perform.

Qualifications

• Excellent verbal communication and active listening.
• Strong interpersonal skills and professionalism.
• Willingness to learn and adapt with basic customer-facing environments.

Responsibilities

• Proactively engage the public and represent client brands.
• Explain products and campaigns clearly to potential customers.
• Build rapport and create positive customer experiences.
• Help turn interested individuals into customers or supporters.
• Collaborate with team to meet acquisition goals.

Skills

Clear communication

People engagement

Teamwork

Job description

Full-Time | On-Site | Entry-Level | Landover, MD

The first step is yours: start the conversation.

At Aurafé Expansion Group, communication happens face-to-face. You'll actively approach prospective customers and supporters, introduce client campaigns, and help people understand the products, services, offers, or causes being represented.

We work with businesses and nonprofit organizations to expand their reach and build lasting customer and supporter relationships. As part of our campaign team, you'll represent clients at live events, promotional pop-ups, retail locations, and public venues across the Washington, DC metropolitan area.

This is hands-on communication and customer acquisition work, where listening, professional representation, and measurable results all matter.

What the Work Involves

• Proactively engage members of the public, initiate conversations, and represent client brands professionally.
• Explain products, services, offers, brand messages, and campaign initiatives clearly and accurately.
• Build rapport, understand people's needs, answer questions, and create positive customer experiences.
• Help interested individuals become new customers or supporters, including completing sign-ups where appropriate.
• Contribute to customer and supporter acquisition goals while collaborating with colleagues to deliver organized, effective campaigns.

Learn the Work. Build From There.

You won't need previous experience to get started. We provide structured paid training, ongoing coaching, support, and mentorship to help you develop practical communication, customer engagement, and campaign skills.

As you gain experience and demonstrate strong performance, there may be opportunities to take on additional responsibilities, support the training of new colleagues, or progress toward team leadership and campaign management responsibilities, depending on your capabilities and available opportunities.

What You'll Bring

We're interested in people who communicate clearly, enjoy meeting new people, and are comfortable initiating conversations.

Reliability, professionalism, organization, attention to detail, teamwork, and openness to feedback are equally important.

Experience in customer service, retail, hospitality, events, marketing, or another people-facing environment can be helpful, but it isn't required. A proactive attitude and willingness to learn matter more than a particular professional background.

Compensation and Support

Weekly base pay plus performance-based incentives, including commissions.

You'll also receive structured paid training, ongoing coaching, and mentorship as you build your confidence and capabilities.