Communications Assistant — Outreach & Engagement Pro

Alphabe Insight Inc; Orlando (FL); On-site; USD 54,000 - 59,000; Full time

Benefits offered by this job

Paid training

Supportive team environment

Hands-on communications experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Biz Voice Boost is seeking a Communications Assistant to support customer outreach and promotional communication, helping to build strong relationships with clients and prospects. The role emphasizes clear, professional messaging and active engagement across channels.

You will participate in community outreach, organize materials, and support campaigns while receiving paid training and mentorship within a collaborative team.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Professional, friendly, and approachable demeanor.
• Positive attitude and eagerness to learn.
• Strong relationship-building and listening abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Assist with customer outreach and communication initiatives.
• Communicate product and service information clearly and professionally.
• Engage with customers and prospective customers in person.
• Help identify customer needs and provide appropriate solutions.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Assist with customer follow-ups and relationship development.
• Support lead generation and customer acquisition activities.
• Help prepare and organize communication and promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Gather customer feedback and communicate relevant information to team members.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Relationship building

Time management

Customer service

Education

High school diploma

Job description

Biz Voice Boost is seeking a Communications Assistant to support customer outreach and promotional communication, helping to build strong relationships with clients and prospects. The role emphasizes clear, professional messaging and active engagement across channels.

You will participate in community outreach, organize materials, and support campaigns while receiving paid training and mentorship within a collaborative team.