Communications and Knowledge Management Associate (Casual)

Jhpiego; Baltimore (MD); On-site; USD 44,000 - 54,000; Full time

Job summary

Jhpiego seeks a short-term communications and knowledge management support role to document project implementation, capture lessons, and deliver high-quality communications products for Jhpiego and USG/DOS branding. You will develop success stories, reports, infographics, and visual content while coordinating with country teams to meet tight deadlines.

The role requires 3–4 years in KM/communications, strong writing/editing skills, and familiarity with SharePoint, Canva, and design tools.

Qualifications

• Bachelor's degree in communications, knowledge management, social sciences, or a related field.
• 3-4 years of experience in knowledge management, communications, documentation, or dissemination.
• Experience developing communications products such as success stories, newsletters, infographics, briefs, and presentations.
• Familiarity with knowledge management platforms and tools (Office 365/SharePoint, DHIS2, or similar) is an advantage.
• Familiarity with Canva and other design tools.
• Strong writing, editing, and organizational skills; ability to translate technical program information into clear, accessible content.
• Ability to work across multiple country teams and manage competing priorities and short deadlines.
• Understanding of USG/DOS branding and marking requirements for donor-funded projects is an advantage.
• Excellent oral and written command of English; additional language skills (French/Portuguese) are an advantage.

Responsibilities

• Document project implementation and capture lessons learned.
• Produce high-quality communications products adhering to Jhpiego and USG/DOS branding.
• Develop success stories, reports, and presentations.
• Create infographics from project data to illustrate impact.
• Guide photography/video efforts for website and publications.
• Support branding, visibility, and close-out reports.
• Draft guidance documents as needed.

Skills

Writing

Editing

Content translation

Cross-country coordination

Education

Bachelor's degree

Tools

Office 365/SharePoint

DHIS2

Canva

Job description

Overview

MCGL requires strong, consistent knowledge management and communications support to document project implementation, capture and disseminate lessons learned, and produce high-quality communications products that meet the standards of Jhpiego and the U.S. Government/Department of State (USG/DOS). This short-term casual position will provide surge communications and knowledge management support to the global MCGL team with the goal to ensure smooth close out and transition.

Duration: Sept 2026 - June 2027

Deliverables

• Success Story Documentation: Support documentation of success stories at project and country level, highlighting achievements, good practices, lessons learned, outcomes, and impact.
• Reports and Presentations: Assist with developing reports and presentations according to Jhpiego guidelines for internal program needs and external dissemination.
• Infographics: Develop infographics using project data to show impact or tell a story.
• Photography/Video Documentation: Provide guidance to country teams to support capture of high-quality photographs, short videos, or photo slideshows that highlight project impact and beneficiaries, for use on the Jhpiego website and in publications.
• Branding and Visibility: Ensure all communications products adhere to Jhpiego and USG/DOS branding, marking, and visibility requirements.
• Close out report
• Guidance documents

Required Qualifications

• Bachelors degree in communications, knowledge management, social sciences, or a related field.
• 3- 4 years of demonstrated experience in knowledge management, communications, documentation, or dissemination, ideally in global health or development programs.
• Experience developing communications products such as success stories, newsletters, infographics, briefs, and presentations.
• Familiarity with knowledge management platforms and tools (e.g., Office 365/SharePoint, DHIS2, or similar) is an advantage.
• Familiarity with canva and other design tools.
• Strong writing, editing, and organizational skills; ability to translate technical program information into clear, accessible content.
• Ability to work across multiple country teams and manage competing priorities and short deadlines.
• Understanding of USG/DOS branding and marking requirements for donor-funded projects is an advantage.
• Excellent oral and written command of English; additional language skills ( French/Portuguese relevant to the duty station are an advantage.

Hourly Rate

The hourly rate range for this role is expected to be: $32.35 - $39.88

Total Rewards

The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Job Description

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

• Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Learn More: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

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