Communications and Content Manager

Princeton Theological Seminary Inc.; Princeton (NJ); On-site; USD 81,000 - 88,000; Full time

Job summary

Princeton Theological Seminary Inc. seeks a Communications and Content Manager to lead marketing and communications for the Polaris Young Adult Christian Leadership Initiative within the Seminary’s MarCom team.

As a 5-year grant-funded, full‑time exempt role, you will translate program priorities into practical plans, produce cross-channel content, and collaborate with staff and partners to boost enrollment and engagement among young adult leaders.

Qualifications

• Bachelor’s degree in marketing, communications, journalism, or related field.
• Minimum three years of marketing and communications experience with integrated digital campaigns.
• Experience marketing educational programs, membership networks, nonprofit initiatives, or leadership development opportunities.
• Experience with Salesforce Marketing Cloud, WordPress, and Monday.com.
• Experience collaborating on video production for digital channels.
• Candidates must demonstrate work that connects content and outreach to audience growth, inquiries, registrations, or comparable outcomes.
• Demonstrated success engaging young adult audiences with current familiarity with their digital communities.

Responsibilities

• Develop and implement communications plans for Polaris programs and initiatives.
• Build campaigns moving audiences from awareness to inquiry, enrollment, and participation.
• Coordinate paid and organic campaigns with MarCom partners.
• Identify new media outlets and distribution partners for young adult audiences.
• Refine messaging using participant feedback and audience research.
• Maintain an editorial calendar across video, social, web, email, and newsletters.
• Write and edit audience-focused copy and briefs for production.
• Collaborate with writers, social media, web, photography, and media teams.
• Coordinate external vendors within budget and timelines.
• Ensure content aligns with brand standards and audience needs.

Skills

Marketing communications

Integrated digital campaigns

Salesforce Marketing Cloud

WordPress

Monday.com

Video production collaboration

Writing & storytelling

Campaign analytics

Education

Bachelor’s degree in marketing, communications, journalism, or related field

Tools

Salesforce Marketing Cloud

WordPress

Monday.com

Job description

Polaris Young Adult Christian Leadership Initiative
Department: Marketing and Communications
Employment status: Full-time, exempt; 5-year term grant-funded position (2027-2031)
Hours per week: 35
Months per year: 12
Work schedule: Princeton Seminary office hours; occasional evening and weekend work based
on network programming
Reports to: Senior Director of Marketing and Communications
Dotted-line relationship: Polaris Senior Program Director
Salary Range: $81,000-88,000 (commensurate with experience)

Job Purpose

The Communications and Content Manager leads communications and marketing
implementation for the Polaris Young Adult Christian Leadership Initiative which supports 1) the
Polaris Young Adult Leadership Network, 2) the Polaris Research Initiative, and 3) the Polaris
Collaborative. As a member of Princeton Seminary’s Marketing and Communications team, this
position builds awareness of the network’s direct programs with young adult leaders, supporting
program enrollment and increasing participation in story-sharing initiatives. The manager
translates program priorities into practical communications plans and develops content in
collaboration with MarCom’s writing, social media, web, and photography staff and media
production colleagues. The manager also cultivates a secondary audience of organization
leaders invested in young adult faith and leadership by highlighting research and featured
stories from the Polaris Research Initiative and the Polaris Collaborative.

The position reports to the Senior Director of Marketing and Communications, who oversees communications strategy, work priorities, and performance. A dotted-line relationship with the Polaris Senior Program Director supports coordination around program goals, schedules, and participant needs.

Essential Functions

Marketing Strategy and Campaign Implementation | 30%

• Develop and implement communications plans for Polaris programs and initiatives, defining target audiences, messages, channels, calls to action, timelines, and measures of success in consultation with the Senior Director and program leadership. Ensure priorities align with budget allocations.
• Build campaigns that move audiences from awareness to inquiry, enrollment, and participation. Select and coordinate awareness campaigns, email nurture sequences, and conversion-focused outreach according to the goal and stage of audience engagement.
• Work with MarCom colleagues and approved marketing partners to execute paid and organic campaigns, aligning advertisements, landing pages, email follow-up, and registration information.
• Identify new media outlets, digital communities, distribution partners, and paid placements that can reach young adults and the people who influence their participation. Recommend opportunities based on audience relevance, cost, and likely results.
• Apply participant feedback, market research, direct audience engagement, and professional judgment to refine messaging and test new approaches.

Content Development and Story Sharing | 35%

• Identify and develop stories that highlight young adult Christian leaders in diverse communities and contexts, connecting their experiences to Polaris’s purpose and opportunities for involvement.
• Develop secondary audience of institutional and organizational leaders who champion young adults. Feature Polaris research and related interdisciplinary research about young adult faith formation and leadership development. Highlight exemplary Polaris Collaborative organizations along with stories featuring young adults.
• Maintain an editorial calendar that coordinates stories, program promotion, and ongoing network communications across video, social media, web, email, and newsletters.
• Write and edit audience-focused copy, develop creative briefs, and gather interviews, background information, and other materials needed for production.
• Collaborate with MarCom’s writer, social media staff, web producer, photographer, and media production colleagues to develop and adapt content for each channel. Coordinate contributions and reviews through established team workflows and agreed timelines.
• Plan distribution and reuse of stories across Polaris and Seminary channels, working with channel owners to identify appropriate placements and connect content to clear audience actions.
• Ensure content is accurate, accessible, consistent with Seminary and Polaris brand standards, and appropriate for the audience. Coordinate participant permissions and approvals as needed.
• Coordinate external creative vendors when specialized expertise or additional capacity is needed, with approval from the Senior Director and within established budgets.

Program Partnership and Audience Relationships | 20%

• Meet regularly with Polaris program directors to understand upcoming offerings, enrollment goals, story-sharing priorities, and emerging communications needs.
• Translate program needs into actionable briefs for MarCom, clarifying audiences, deliverables, deadlines, and decisions required. Develop feasible plans with colleagues and communicate agreed priorities and progress to program leadership.
• Build and sustain relationships with participants, alumni, Christian leaders, creators, and community partners who can contribute stories, inform outreach, or introduce the network to new audiences.
• Stay engaged with the interests, language, media habits, and communities of young adults, particularly those ages 23–32. Recognize differences within this audience and identify trusted voices and organizations that influence their decisions.
• Surface opportunities that may not arrive through formal project requests, including emerging stories, relevant conversations, partnerships, and gaps in the participant experience.
• Participate in relevant Polaris and MarCom meetings and attend Polaris gatherings as needed to support relationships, storytelling, and communications.

Performance Measurement and Team Operations | 15%

• Track campaign and content performance, including audience reach, engagement, inquiries, registrations, and enrollment, where applicable. Summarize findings and recommend specific adjustments.
• Work with colleagues responsible for CRM and email systems to support audience segmentation, campaign tracking, and timely follow-up with prospective and current participants.
• Maintain project information, content schedules, and campaign records in MarCom’s shared systems. Flag missing information, competing deadlines, and resource needs early.
• Contribute to program and grant reporting by providing communications results, campaign summaries, and examples of network reach and participation.
• Participate in departmental planning and relevant institutional initiatives, and perform other related duties assigned by the Senior Director of Marketing and Communications.

Required Qualifications and Skills

• Bachelor’s degree in marketing, communications, journalism, or a related field, or an equivalent combination of education and relevant experience.
• A minimum of three years of marketing and communications experience, including hands‑on implementation of integrated digital campaigns.
• Experience marketing educational programs, membership networks, nonprofit initiatives, or leadership development opportunities.
• Experience with Salesforce Marketing Cloud, WordPress, and Monday.com or comparable platforms.
• Experience collaborating on video production, including interviewing, story development, and adapting video for digital channels.
• Candidates must demonstrate work that connects content and outreach to audience growth, inquiries, registrations, or comparable outcomes.
• Demonstrated success engaging young adult audiences, supported by current familiarity with their digital communities, cultural interests, media habits, and trusted sources of influence.
• Strong writing, editing, storytelling, and creative briefing skills.
• Practical knowledge of social media publishing and paid promotion, email marketing, website content, and campaign analytics.
• Ability to interpret audience research and performance data while exercising sound editorial and marketing judgment, proposing ideas, and testing assumptions.
• Strong relationship‑building and listening skills; ability to work effectively with Christian leaders and audiences with varied theological, cultural, and professional backgrounds.
• Demonstrated ability to collaborate across specialties, work within shared priorities, incorporate feedback, and carry projects from planning through delivery.
• Experience using email marketing platforms, content management systems, CRM tools, and basic design tools.
• Strong organization, attention to detail, and ability to manage multiple projects and meet deadlines.
• Ability to maintain confidentiality, steward sensitive information, and exercise care when sharing participants’ stories.
• Commitment to Princeton Seminary’s mission and to equity, inclusion, diversity, and antiracism.

Physical and Environmental Demands

• Remote/Hybrid flexibility.
• Ability to be on campus to support key initiatives throughout the year.