Communication Systems Technician II

Socket.dev; Savannah (GA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Holiday Pay

Education Incentives

Job summary

Mobile Communications America, Inc. (MCA) seeks an experienced Communication Systems Technician II in the Savannah, GA area to support our fast-growing Voice division. You will diagnose and troubleshoot complex radio and wireless systems for public safety, hospitals, and other critical customers.

Join a veteran-friendly team that values Service First, Growth, Teamwork, and Safety. MCA offers competitive compensation and full benefits; on-call rotations and occasional off-hours may be required.

Qualifications

• Minimum two years, average 5+ years of technical service and installation experience.
• Proficient with radio equipment – installation, programming, and troubleshooting.
• Proven hands-on operational and installation support to complex radio/wireless systems.
• Strong understanding of radio theory and RF propagation across frequency bands.

Responsibilities

• Diagnose, troubleshoot, and resolve complex equipment, programming, system, and installation problems. (Two-Way Radios, Land Mobile Radios, P25 Trunking, MOTOTRBO)
• Restore systems and bring communications online for public safety, hospitals, and other critical customers.
• Develop installation/programming strategy with customers and coordinate access to sites.
• Assist in scoping and quoting service, installation, and programming projects.
• Support development of talent and technical skills within the service team.
• Complete assigned tickets properly and on time.
• Make minor circuit modifications and deploy firmware updates as requested.
• Demonstrate willingness to learn new technologies in communications and equipment.
• Serve in an on-call rotation providing 24/7 technical support.

Skills

Two-Way Radios

Land Mobile Radios

P25 Trunking Systems

MOTOTRBO

radio theory

RF propagation

Education

Experience in radio/communications field

Job description

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experiencedCommunication Systems Technician IIin the Savannah, GA area to support our fast-growingVoice division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

WHAT YOU WILL BE DOING:

• Diagnosing, troubleshooting, and solving complex equipment, programming, system, and installation problems/issues. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, and other mission-critical customers.
• Partnering with customers to develop an installation/programming strategy and coordinate with the team to ensure access to locations where products will be installed.
• Assisting in the scoping out and quoting of service, installation, and programming projects.
• Supporting the development of talent and technical skill sets of the service team.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Demonstrating a willingness to learn and be mentored onnew technologiesin communications and equipment.
• Serving in an on-call rotation and providing 24/7 technical support.

WHAT YOU WILL BRING TO THE TEAM:

• Minimum two (2) years, an average of 5+ years of technical service andinstallation experience.
• Proficient with radio equipment – installation, programming, and troubleshooting.
• Proventrack recordofprovidinghands-on operational, technical, and installation support/service to complex radio and other wireless communications systems/equipment (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
• Extensive knowledge/understanding of radio theory, RF propagation characteristics at various frequency bands, and communications systems.
• Subscriber programming expert and can successfully program various radio types based on customer requirements.
• Strong communication skills with end users and third parties.
• P25 and/orMotoTRBOexperience is required.

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions.

While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed.

On-call for critical systems maintenance may be required. First shift hours are Monday–Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.

TRAVEL REQUIREMENTS:

Travel as necessary to support company and customer needs

A company vehicle will be provided for all work-related travel. The individual must have a valid driver's license and successfully pass our Motor Vehicle Record (MVR) check.

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

WHAT WE BELIEVE

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service is not just a motto for MCA; it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an AffInitiative employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”