Communication Systems Technician I

Mobile Communications America; Huntsville (AL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Holiday Pay

Education Incentives

Job summary

Mobile Communications America in Huntsville, AL, is seeking a Communication Systems Technician to install, program, and maintain wireless equipment for mission-critical customers, including public safety and utilities.

You will join a collaborative team, support 24/7 on-call operations, and travel as needed. A two-year degree in Electronics or IT is preferred, with at least two years of related experience and a valid driver’s license.

Qualifications

• Two years of experience diagnosing, repairing, programming, and installing mobile communications equipment.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
• Valid driver’s license required.

Responsibilities

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system and bringing communications back online for public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Collaborating with the Service Manager and the customer.
• Learning and mentoring on new technologies in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor Modifications to electronics per customer request and deploying firmware updates.
• Serving in an on-call rotation for 24/7 support.

Skills

Teamwork

Strong communication

Willingness to learn

Education

Two-year degree in Electronics/IT

Tools

Microsoft Office

Spectrum analyzers

System analyzers

Watt meters

TDRs

FDRs

Multimeters

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Huntsville AL Full Time Technical Huntsville, AL, US

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Huntsville, AL area to support our fast-growing MSS division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

WHAT YOU WILL BE DOING:

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, the Service Manager, and the customer.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 24/7 technical support.

WHAT YOU WILL BRI NG TO THE TEAM:

• At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
• Team-focused with a passion to meet customer needs.
• Strong communications skills for end users and third parties.
• Resourceful technicians sometimes need assistance/guidance from others.
• Understanding of / willingness to learn two-way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency with Microsoft Office.
• A valid driver’s license.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
• A two-year degree in Electronics, IT, or an applicable subject, preferred.
• P25 and/or MotoTRBO experience, preferred.

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions.

On-call for critical systems maintenance may be required. First shift hours Monday–Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.

TRAVEL REQUIREMENTS:

Travel as necessary to support company and customer needs.

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

WHAT WE BELIEVE

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service is not just a motto for MCA, it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.

NOTE:

The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affiantive Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”