Communication Liaison, Emergency Department, Part Time, Day

01 The Valley Hospital; Paramus (NJ); Sur place; USD 29 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical/Prescription, Dental & Vision

Group Term Life Insurance and AD&D

Flexible Spending Accounts

Commuter Benefit Plans

Paid Holidays

Paid Time Off

Wellness Time Off

Extended Illness Retirement Plan

Tuition Assistance

Employee Assistance Program

Fitness Center Membership Discount

Day Care Discounts

Résumé du poste

The Valley Hospital in Paramus, NJ seeks a Communication Liaison to serve as the primary contact for referring physicians and to facilitate access to VHS services. You will act as a bridge among physicians, specialists, programs, and ED patients, coordinating with care teams to ensure timely access and smooth transitions.

The ideal candidate has strong interpersonal and communication skills, empathy, and the ability to navigate the health care system.

Qualifications

• High school degree or equivalent; Associates degree preferred.
• Experience: strong communication, empathy, and ability to navigate health care system.
• Must be able to communicate effectively with patients and families from diverse backgrounds.

Connaissances

Interpersonal skills

Written communication

Verbal communication

Formation

High school degree or equivalent

Associates degree preferred

Description du poste

POSITION SUMMARY:

Serves as a point of contact for referring physicians to provide assistance with accessing services offered within VHS. Serves as a liaison between physicians, specialists, programs, and patients of the Emergency Department. Works in conjunction with the other health care professionals to evaluate and address the needs of patients to ensure timely access to services needed and optimize health and wellness.

EDUCATION:

High school degree or equivalent, Associates degree preferred. In lieu of a degree a minimum of 1 year as an employee in VHS.

EXPERIENCE:

The Communication Liaison must be able to: work cooperatively and communicate effectively with a wide range of individuals, including patients and family members from diverse socioeconomic and cultural backgrounds, health care professional colleagues and external health- and service-focused organizations. Employ active listening and remain solutions-oriented in interactions with patients, families and members of the health care team. Demonstrate empathy, integrity, honesty and compassion in difficult conversations. Apply insight and understanding about emotions and human responses to emotions to create and maintain positive interpersonal interactions. Apply knowledge of the difference in roles between clinically licensed and non-licensed professionals and act within professional boundaries. Ability to navigate the health care system in effort to obtain necessary information. Ideal candidate is self-motivated, demonstrates initiative and is extremely detail oriented. Demonstrates excellent communication, organizational, and interpersonal skills. Pleasant and professional phone skills with good diction, tone, and pace. Strong written and communication skills required including grammar and spelling. Ability to work quickly while making accurate decisions is required. Must be able to use general office equipment including multi-line telephone system.

SPECIAL SKILLS:

Highly adaptable with strong interpersonal skills, Sound written and verbal communication skills.

JOB LOCATION:

The Valley Hospital-Paramus Shift Day (United States of America)

BENEFITS:

• Benefits Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees) Group Term Life Insurance and AD&D(Full Time Employees) Flexible Spending Accounts and Commuter Benefit Plans Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.) 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness Retirement Plan Tuition Assistance Employee Assistance Program (EAP) Valley Health LifeStyles Fitness Center Membership Discount Day Care Discounts for Various Daycare Facilities

SALARY:

Pay Range: $20.86 - $26.07 (per hour)

EEO STATEMENT:

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.

ABOUT VALLEY HEALTH SYSTEM:

Valley Health System is proud of our commitment to improving the lives of our patients, our staff, and the communities we serve. When you join Valley, you’re joining a team of people who believe in delivering quality care in a supportive environment where top performance is both nurtured and recognized. Our culture is built on going the extra mile, doing what’s right, and always striving to be better together.