Communication & Change Management Leader

Sopra Steria; Kinston (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Sopra Steria is seeking a Communication & Change Management Leader to define and implement strategies for successful adoption of new digital solutions. You will ensure end-user engagement, smooth transition from legacy tools, and effective communication across the transformation journey.

Responsibilities include designing communication plans, identifying stakeholders, and coordinating training and deployment. Fluent English is required, French is a plus, and PROSCI certification is a bonus.

Qualifications

• Proven experience in communication, change management, and stakeholder engagement within transformation projects.
• Degree in Communications, Human Resources, Organizational Change, or related field.
• Certification in change management (e.g., PROSCI) is a plus.

Responsibilities

• Design and execute comprehensive communication plans for digital initiatives.
• Identify impacted personas and stakeholders to tailor messaging.
• Define and implement training plans to support adoption.
• Coordinate the decommissioning of legacy tools and deployment of new solutions.
• Maintain Organizational Change Management (OCM) tools and reporting dashboards.

Skills

Change management

Stakeholder engagement

Communication planning

Training design

OCM dashboards

Education

Bachelor's degree in Communications or related field

PROSCI certification (optional)

Job description

• Full-time

Company Description

Sopra Steria, a major Tech player in Europe with 52,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of $9.1 billion.The world is how we shape it.For more information, visit us at www.soprasteria.com .

Are you ready to take on the challenge with us?

Job Description

We are seeking a Communication & Change Management Leader to define and implement strategies that drive successful adoption of new digital solutions. This role ensures end-user engagement, smooth transition from legacy tools, and effective communication throughout the transformation journey.

Key Responsibilities

• Design and execute comprehensive communication plans for digital initiatives.
• Identify impacted personas and key stakeholders to tailor messaging and engagement.
• Define and implement training plans to support adoption.
• Coordinate the decommissioning of legacy tools and deployment of new solutions.
• Maintain Organizational Change Management (OCM) tools and reporting dashboards.

Qualifications

Experience

• Proven experience in communication, change management, and stakeholder engagement within transformation projects.

Education & Certifications

• Degree in Communications, Human Resources, Organizational Change, or a related field.
• Certification in change management (e.g., PROSCI) is a plus.

Skills & Achievements

• Excellent communication, training, and stakeholder management skills.
• Experience leading large-scale change initiatives.

Languages

• Fluent in English (required); French is a plus.

Additional Information

• Professional growth in a dynamic, future-ready environment
• Competitive salary and continuous upskilling opportunities
• Collaborative, International work environment

We thank all applicants for showing an interest in this position. Please note that only shortlisted candidates will be contacted for further steps in the selection process.

Sopra Steria is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Our company works everyday to combat all forms of discrimination and promote a respectful working environment. We encourage applications from all qualified individuals, including women, visible minorities, Indigenous people, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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