Common Mission Control Center SME

Serco; Hampton (VA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Tuition reimbursement

Life insurance

Flexible work arrangements

Job summary

Serco is seeking a Subject Matter Expert to support the ACC A3C ABMS CMCC at Langley AFB, VA. The role requires expertise in Theater Air Control System integration, advanced battle management, IFC, and non-kinetic effects across operations.

You will advise leadership, manage CMCC readiness and staffing, and support exercise planning, budgeting, and doctrine development with Joint/Coalition partners while maintaining readiness and regulatory compliance.

Qualifications

• Bachelor's degree required.
• Active Top Secret clearance with SCI eligibility.
• 10 years of C2 operations or 10 years of DCGS experience in relevant roles.
• 2 years within last 5 years with SORTS/ART/DRRS.
• 5 years in AF higher HQ staff producing decision documents and briefings.
• Proficiency with MS Office and collaboration tools.

Responsibilities

• Advise leadership on efficient resource use to meet CMCC objectives.
• Recommend options to improve CMCC processes, manning, and equipment capabilities.
• Manage CMCC readiness processes, UTCs, UMDs, and deployment documentation.
• Plan and execute deliberate and crisis action planning (JOPES/DCAPES).
• Support Man-Day management via M4S and CMCC exercises and tests.
• Prepare and maintain doctrine, instructions, and bid points for branch leadership.
• Coordinate with HQ Air Force and MAJCOMs to align policy and doctrine.
• Engage in meetings and provide speaking/writing support as needed.

Skills

C2 ops experience

DCGS experience

Top Secret clearance

JOPES/DCAPES planning

MS Office Suite

Travel readiness

Education

Bachelor's degree

Tools

ART

SORTS

DRRS

Job description

Position Description & Qualifications

Serco is seeking a Subject Matter Expert (SME) to support the ACC A3C Advanced Battle Management System (ABMS) Common Mission Control Center (CMCC). The SME will provide expertise in Theater Air Control System (TACS) integration with Joint and Coalition partners, advanced battle management capabilities, Integrated Fire Control (IFC), and the integration of advanced non-kinetic effects across operational environments.

This position is on site at Langley AFB, VA.

In This Role, You Will

• Advise leadership on effective and efficient use of resources to achieve ACC objectives in support of Air Staff combatant commanders and Joint Staff requirements for the CMCC.
• Advise leadership and recommend options to manage and improve CMCC processes, procedures, and doctrine; manning levels; efficiency and effectiveness; equipment capabilities; training requirements.
• Manage CMCC Air Expeditionary Force (AEF) rotational scheduling processes and CMCC exercise and test support. Review, validate, and provide sourcing solutions in support of Joint and Service specific exercise requirements.
• Monitor CMCC readiness and keep branch leadership informed of changes in status and recommendations for improvements.
• Review, develop and prepare the CMCC readiness program to include Unit Type Codes (UTCs) and Unit Manpower Documents (UMDs). Manage the CMCC readiness program to include, but not limited to, utilizing Time Phased Force Deployment Documents (TPFDD), AEF Reporting Tool (ART) Reporting, Status of Resources and Training (SORTS), Defense Readiness Reporting System (DRRS), Designed Operational Capability Statements, Mission Capabilities Statements, weapons system test support, and Joint ILO requirements.
• Perform deliberate planning and crisis action planning utilizing Joint Operation Planning and Execution System (JOPES) and the Deliberate Crisis Action Planning and Execution Segments (DCAPES).
• Assist in the management, programming, planning and allocation of Man-Day requirements via the ACC Manpower MPA Man-Day Management System (M4S).
• Participate in CMCC related exercises, tests, experimentation, table tops and staff level events.
• Develop products in support of the Command and Control (C2) and Global Integrated Intelligence, Surveillance and Reconnaissance (GIISR) Core Function Team (CFT).
• Assist and advise A3CI Co-Program Element Monitor and A3CI Program Manager to ensure fiscal compliance and execution of programmed funding.
• Assist leadership in the creation and maintenance of the annual Operations and Maintenance (O&M) budget and funding.
• Prepare, review, and develop Combined, Joint, AF and Multi-Service doctrine, instructions, and regulations for branch leadership. Assist branch leadership in drafting A3C position on ACC and Air Staff Taskers to include Enabling Concepts, Functional Concepts, AF CONOPs, Command and Control (C2) General Officer Steering Group, (GOSG), Army Air Force Warfighter Talks (AAFWFT), Navy Air Force Warfighter Talks (NAFWFT) and Corona taskers.
• Attend and actively participate in internal and external meetings, conferences, working groups, symposiums, experimentation, and development, and provide speaking/writing support as needed. Coordinate any required Government decisions with appropriate branch and/or division leadership.
• Support requirement working groups, interface with program office to gain efficiencies, and effectiveness in developing and establishing equipment capabilities, and training capability requirements.
• Plan, schedule, facilitate and execute meetings, Working Group, Secure Video Teleconferences (SVTC), and any other government directed meetings/events.
• Liaise with HQ Air Force, other ACC divisions and other MAJCOMs for Combat Integration operational interests to improve synchronization and alignment of policy and doctrine.

To Be Successful In This Role, You Must Have

• A Bachelor's degree
• A Top Secret clearance with the ability to obtain and maintain SCI.
• 10 years of C2 operations experience as a 13B or 1C
• OR 10 years of DCGS experience as a 14N.
• 2 years experience within the last 5 years working with Status of Resources and Training System (SORTS), AEF (Air Expeditionary Force) Reporting Tool (ART), and Defense Readiness Reporting System (DRRS)
• 5 years experience working on an Air Force higher headquarters (HAF, MAJCOM and NAF) staff environment producing decision documents, presenting briefings, building staff packages, coordinating with other staff personnel, working with other major command elements, and interfacing with USAF staffs.
• Proficiency with Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook) Microsoft Teams, and Adobe Acrobat software.
• Ability to travel 10% as needed.

Additional Desired Qualifications

• Relevant experience as a project and/or program manager with demonstrated ability to perform as a senior level expert and serve as a senior project lead.
• Experience conducting planning, execution, and integration support in addition to document development and review; (i.e., Concepts, Roadmaps, Core Function Support Plans, Joint and Service Doctrine, Capability Requirements Documents, Requirements Working Groups, Task Training Lists, Mission Essential Tasks etc.)

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range

The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations.