Common Cloud Environment (C2E) Support Lead (PMP/DAWIA III Required)

Empower AI; Radford (VA); Hybrid; USD 128,000 - 198,000; Full time

Job summary

Empower AI invites a highly skilled C2E Support Lead to join the ALTESS program in a senior capacity. The role supports a team delivering Cloud Architect, System Admin, and Systems Engineering services across AWS/Azure environments.

You will review SLAs, provide guidance, and liaise with customers on technical matters. The position requires PMP or DAWIA III, a DoD Secret clearance, and strong communication skills to interact with federal customers.

Qualifications

• Eight or more years of experience in related field.
• Experience in DoD or government programs is a plus.
• PMP Certification or DAWIA Level III in Program Management.
• DoD Secret Security Clearance required.
• Ability to relate to customers professionally.

Responsibilities

• Oversee a team of Cloud Architects, System Administrators, System Engineers, and PMs managing C2E projects in AWS/Azure.
• Review SLAs, addendums, and cost estimates; act as primary liaison with customers on operations.

Skills

Leadership

Strong communication

Verbal and written comms

Multi-project management

Education

Bachelor's degree in technical or business discipline

PMP Certification

DAWIA Level III in Program Management

Job description

Common Cloud Environment (C2E) Support Lead - Hybrid Location (Remote/Radford VA)

Location

US-VA-Radford | US-VA-Roanoke | US-VA-Roanoke

Type

Regular Full-Time

Category

IT: Administrator / Analyst / Architect / Engineer

Overview

Empower AI is AI for government. Empower AI gives federal agencies the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active‑duty and veteran employees.

Responsibilities

The Common Cloud Environment (C2E) Support Lead is a Senior technical role for ALTESS. PMP or DAWIA III Certification Required.

• Under direct supervision of Services Management Division Chief, overseesthe management of a team of Cloud Architects, System Administrators, SystemEngineers, and Technical Project Managers who implement, manage, and administer all Common Cloud Environment (C2E) customer projects within the AWS/Azure cloudenvironments.
• Reviews all Service Level Agreements (SLA), Addendums, and cost estimates prepared for customer projects. Serves as the principal point of representation and liaison with C2E customers on operational matters and provides day‑to‑day technical/professional guidance and leadership as appropriate to the area of expertise.

Qualifications

Required:

• a) Eight or more years in experience
• b)Experience in Computer Science, Information Systems, Engineering, Business, related scientific or technical discipline.
• c) Program Management Professional (PMP) Certification or DAWIA Level III in Program Management.
• d) DoD Secret Security Clearance.
• e) Position requires the ability to relate to customers in a professional manner.
• f) Have an active DoD Secret security clearance.
• g) Strong verbal and written communication skills.
• h) Experience effectively managing multiple large-scale projects.

Preferred Qualifications:

• a) Bachelor's degree in a technical/business discipline or equivalent years experience managing application development projects.

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI’s total compensation package for employees.

Pay Band Min

USD $127,840.00/Yr.

Pay Band Max

USD $197,870.00/Yr.