Commissary Lead

Brightline; Orlando, Northern (FL, KY); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Brightline in Florida is seeking a Commissary Lead to prepare daily production sheets, manage inventory rotation, and ensure food safety standards, directly impacting our guests’ onboard experience.

You will work a demanding schedule, weekends and nights, lift up to 50 pounds, and collaborate with the In-Station Service Supervisor to keep carts stocked and trains on time.

Qualifications

• Associate’s degree or 3 years of equivalent experience.
• Knowledge of food service, production, and HACCP principles.
• Leads by example; fosters empowerment and development.
• Able to work weekends/nights; on-call availability required.
• Able to lift and move objects up to 50 pounds.

Responsibilities

• Greet guests on platform and at the station.
• Keep work area safe, sanitized, and hygienic.
• Receive, document, and store deliveries with proper rotation and labeling.
• Maintain temperature logs and ensure equipment operates properly.
• Prepare goods, stock carts, and push filled carts to platform in time.
• Check inbound service carts, document contents, and log inventory.
• Maintain service carts and airpots in working order and sanitized.
• Inspect supplies and equipment; request repairs as needed.
• Apply safe food handling practices to meet standards.
• Communicate information clearly with teammates.

Skills

Team leadership

Food service knowledge

HACCP principles

Safety and hygiene

Communication skills

English reading/writing

On-call availability

Physical stamina

Education

Associate’s degree or 3 years of equivalent experience

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

Your Purpose:

As a Commissary Lead, an essential member of the Brightline Operations team, you will prepare daily production sheets and match production schedules with passenger manifests, as well as ensure the proper rotation of perishables inventory and minimization of food waste. Your professionalism and attention to detail will significantly and directly affect our guests’ onboard experience.

If you’re a people-person looking for a role where you’ll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!

Your Role [Essential Functions]:

• Warmly greet all guests you see on the platform or in the station.
• Take pride in keeping your work area safe and sanitary and maintain the highest of hygiene standards.
• Receive, document, and store deliveries, ensuring proper food handling, rotation, and labeling.
• Maintain the necessary temperature logs and check all equipment is in working order, reporting any issues promptly.
• Receive fulfillment details from the In-Station Service Supervisor and accurately prepare the goods, stock service carts, make coffee, document inventory and push filled carts to the platform in time to meet the train.
• Receive inbound service carts from arriving trains; check them back in and document noted inventory, list contents of the carts as you empty them.
• Maintain service carts and airpots in operating order and sanitized at all times.
• Inspect supplies, equipment, and work areas to ensure efficient service and compliance to standards, request and maintenance or repairs in a timely manner.
• Apply safe food handling practices at all times to ensure standards are met.
• Clean service and work areas to adhere to the company's health and hygiene standards.
• Communicate with teammates for the timely and detailed transference of information.
• We are a new business model – agile and evolving. This job description isn’t meant to be a complete list of your qualifications or all the things you’ll do.

Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Experience & Qualifications:

• You have an associate’s degree or 3 years of equivalent experience
• You have working knowledge of principles and practices for providing food service and production, as well as HACCP principles.
• You lead by example and foster a team where individuals feel listened to, empowered, mentored, and developed to their full potential.
• You can work weekends and nights and possibly more than 40 hours a week. Brightline will operate on a continuous, set schedule. On-call availability is a necessity.
• You are able to lift, climb, push, and/or bend for extended periods of time and have the ability to lift objects with weights in excess of 30 pounds in a safe manner.

Knowledge Skills & Abilities:

• You enjoy being in a fast-paced environment and working well under pressure.
• You can endure repetitious work while keeping standards and spirits high.
• Standing, walking, bending, lifting, and pushing heavy carts; being physically active for entire shifts, is something you embrace.
• You have sound judgment, thinking, and acting independently, expressing clear and effective verbal communication skills to interact with guests and other Teammates to ensure exceptional customer service.
• When a problem arises, you find yourself able to come up with a timely solution.
• While we have nothing against other applications, we are looking for someone skilled with Microsoft Office applications; specifically, Excel, Outlook, Word and PowerPoint.
• You have the ability to read and write in English, and if you speak Spanish as well, that is a plus.

Managerial Responsibility:

• This position has no supervisory responsibilities but may provide training and/or work direction to other teammates within the organization in the management and execution of their areas of responsibility.

Work Environment:

Works in a clean, air-conditioned office space, free of noise, dust, and humidity.

Physical Demands:

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. No specific vision requirements. Objects weighing 70 pounds or more must be accompanied by a second individual to avoid injury. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

None

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.

Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.