Commercial Van (CV) Technician

Mercedesbenzofmarin; Wilsonville (OR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Career Path

Positive Culture

Growth Opportunities

Competitive Compensation

Equal Opportunity Employer

Job summary

Mercedesbenzofmarin is seeking a Commercial Van Technician based in Wilsonville, Oregon. This role involves diagnosing, troubleshooting, and repairing a range of automotive problems. You will analyze customer concerns, utilize diagnostic tools, conduct inspections, prepare repair plans, and interact with customers professionally. Candidates should have 2-3 years of relevant experience and a strong understanding of automotive systems. Benefits include competitive compensation, opportunities for growth, and a positive workplace culture.

Qualifications

• 2-3 years of experience as a Service Technician or related automotive repair experience.
• Completion of an automotive technician training program or equivalent experience preferred.
• Automotive Service Excellence (ASE) certifications is a strong plus.
• Strong understanding of automotive systems, diagnostics, and repair procedures.
• Excellent problem-solving and critical thinking skills.
• Manual dexterity and ability to perform physical tasks such as lifting, bending, reaching.
• Good communication and interpersonal skills to interact effectively with customers.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license with a clean driving record.

Responsibilities

• Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions.
• Utilize diagnostic tools and equipment such as scanners, multimeters, and pressure gauges to pinpoint problems.
• Conduct thorough inspections of various vehicle systems including engine, transmission, brakes, and electrical.
• Prepare repair plans outlining necessary repairs and estimated costs.
• Repair and replace faulty components following service manuals.
• Test repairs to ensure functionality and safety.
• Document all repairs and parts used on service orders.
• Interact with customers in a professional and courteous manner.
• Keep customers updated on service progress and address any concerns promptly.

Job description

Commercial Van Technician

The Commercial Van Technician is a skilled professional responsible for diagnosing, troubleshooting, and repairing all types of automotive problems. You'll be the heart of the service department, using your technical expertise and problem-solving skills to ensure commercial vans are running smoothly and safely.

Responsibilities

• Diagnosis and Repair
  • Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions.
  • Utilize diagnostic tools and equipment such as scanners, multimeters, and pressure gauges to pinpoint problems.
  • Conduct thorough inspections of various vehicle systems including engine, transmission, brakes, and electrical.
  • Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding.
  • Repair and replace faulty components following service manuals and manufacturer specifications.
  • Test repairs to ensure functionality and safety.
  • Document all repairs and parts used on service orders.
• Customer Service
  • Interact with customers in a professional and courteous manner, explaining technical issues clearly.
  • Provide accurate estimates and timelines for repairs.
  • Keep customers updated on service progress and address any concerns promptly.
• Technical Skills and Knowledge
  • Strong understanding of automotive systems, including operation, diagnosis, and repair.
  • Stay up to date on new technologies and repair procedures through training and certifications.
  • Perform a wide range of repairs from basic maintenance to complex engine or transmission overhauls.
  • Proficient in using diagnostic tools and automotive repair equipment.
  • Maintain a clean and organized work area, adhering to safety protocols.
• Additional Responsibilities
  • May perform test drives to evaluate vehicle performance and diagnose issues.
  • May research technical information and consult with colleagues or service manuals to solve complex problems.
  • May recommend preventative maintenance services to customers.
  • Contribute to a positive and efficient work environment within the service department.
  • Other duties as assigned.

Qualifications

• Veterans encouraged to apply.
• High “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Completion of an automotive technician training program or equivalent experience preferred.
• Automotive Service Excellence (ASE) certifications is a strong plus.
• 2-3 years of experience as a Service Technician or related automotive repair experience.
• Strong understanding of automotive systems, diagnostics, and repair procedures.
• Excellent problem-solving and critical thinking skills.
• Manual dexterity and ability to perform physical tasks such as lifting, bending, reaching.
• Good communication and interpersonal skills to interact effectively with customers.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license with a clean driving record.

Benefits

• Career Path – learn and grow into different roles and take on new leadership responsibilities.
• Positive Culture – supportive and collaborative team.
• Growth Opportunities – continued personal and professional growth.
• Competitive Compensation – competitive salary and comprehensive benefits package.
• Equal Opportunity Employer – we value diversity and inclusion.