Commercial Underwriting Associate

EMC Insurance Companies; Oklahoma City (OK); On-site; USD 47,000 - 71,000; Full time

Job summary

EMC Insurance Companies is seeking a dedicated professional to handle renewal underwriting and agent collaboration in Oklahoma. You will evaluate risk, approve endorsements, and assist with billing inquiries while supporting branch projects.

The role emphasizes accuracy, teamwork, and strong customer service to promote renewal retention and profitability. Occasional travel may be required, and a valid driver's license with acceptable MVR is expected.

Qualifications

• Associate degree or equivalent experience.
• One year of insurance industry experience or related experience.
• Bachelor’s degree may substitute for industry experience.
• Attention to detail and accurate data entry.
• Proficiency with Microsoft Office.
• Strong customer service and communication skills.

Responsibilities

• Prepares and approves renewals for accounts within authority to drive profitability and retention.
• Evaluates risk profile and renewal eligibility per underwriting guidelines.
• Builds agent relationships via excellent service to promote renewals.
• Reviews and approves endorsements per requirements and authority.
• Underwrites and provides endorsement quotes to agents.
• Reviews reinstatements and cancellations.
• Assists agents with policy billing inquiries.
• Supports branch with reporting, driver reviews, and monthly projects.
• Collaborates with underwriters and territory managers to understand risk appetite and systems.

Skills

Attention to detail

Microsoft Office

Insurance terminology

Customer service

Communication skills

Organizational skills

Time management

Negotiation skills

Teamwork

Driver’s license & MVR

Education

Associate degree or equivalent

One year of insurance industry experience

Bachelor’s degree may substitute for experience

Tools

Microsoft Office

Job description

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

Location Requirement: Candidates must reside in Oklahoma or Kansas, with a preference for the Wichita metro area.

Essential Functions:

• Prepares and approves renewals for accounts within authority limit with a focus on long term profitability, retention and achieving branch and company pricing goals.
• Evaluates the risk profile of each account and assess its eligibility for renewal based on established underwriting guidelines.
• Develops relationships with agents by providing excellent customer service to promote renewal retention.
• Reviews and approves endorsements that fall within a specified list of requirements and within authority.
• Underwrites and provides endorsement quotes to agents.
• Reviews and approves reinstatements and cancellations.
• Assists agents with policy billing inquiries.
• Performs support duties for branch departments including but not limited to, ordering and analyzing reports as appropriate, reviewing drivers, and completing monthly projects.
• Collaborates with experienced underwriters and territory management team members to develop understanding of company and branch risk appetite, underwriting resources, and systems.

Education & Experience:

• Associate degree or equivalent relevant experience
• One year of insurance industry experience or related experience
• Bachelor’s degree may be considered in lieu of the insurance industry experience requirement

Knowledge, Skills & Abilities:

• Attention to detail and accurate data entry skills
• Good personal computer skills with proficiency in Microsoft products
• General knowledge of insurance terminology
• Good problem-solving and decision-making skills
• Excellent customer service and communication skills
• Strong organizational and time management skills
• Strong negotiation skills
• Ability to work in a team setting as well as independently
• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

The hiring salary range for this position will vary based on geographic location, falling within either of the following: $46,990 - $64,911 or $51,927 - $71,385

A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit

.Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

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