Commercial Support Specialist

Michigan Millers; Lansing (MI); On-site; USD 27,000 - 33,000; Full time

Job summary

Michigan Millers Mutual Insurance Company is seeking a Commercial Support Specialist to join our Lansing office. The role provides support to the commercial and specialty lines teams, handling administrative duties and data entry across multiple systems.

Ideal candidates will have prior insurance industry experience, familiarity with Guidewire, and strong communication skills. We offer equal opportunity employment and a diverse, supportive workplace.

Qualifications

• Effective oral and written communication skills.
• Demonstrated ability to pay attention to detail.
• Ability to maintain focus throughout the workday.
• Proficient use of various core systems, office and computer equipment, and software packages.
• Ability to accurately enter and maintain data in multiple computer systems.
• High school diploma or equivalent.

Responsibilities

• Performs duties that are administrative in nature.
• Keeps accurate and current records in designated systems that are accessible to others.
• Amends policies per agent requests based on authority level.
• Researches agent requests.
• Performs special projects and other duties as assigned.

Skills

Communication

Attention to detail

Data entry

Office software

Guidewire

Education

High school diploma or equivalent

Tools

Guidewire

Job description

Description

Who are we?

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States. We believe in striving for growth without sacrifice and know that our culture creates and cultivates happy and dedicated employees, which we believe gives us the ability to deliver the highest level of customer service.

Does this opportunity interest you?

Michigan Millers is seeking a Commercial Support Specialist to join our team in our Lansing office! This position is responsible for providing support to our commercial and specialty lines teams.

What are the responsibilities and opportunities of this role?

• Performs duties that are administrative in nature.
• Keeps accurate and current records in designated systems that are accessible to others.
• Amends policies per agent requests based on authority level.
• Researches agent requests.
• Performs special projects and other duties as assigned.

Requirements

What are the must-have qualifications for a candidate?

• Effective oral and written communication skills.
• Demonstrated ability to pay attention to detail.
• Ability to maintain focus throughout the workday.
• Proficient use of various core systems, office and computer equipment, and software packages.
• Ability to accurately enter and maintain data in multiple computer systems.
• High school diploma or equivalent.

What will our ideal candidate have?

• Prior insurance industry experience.
• Prior Guidewire experience.

Compensation Overview:

The full hiring range for this role is $19.72 - $23.66 per hour. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role.

Michigan Millers Mutual Insurance Company reserves the right to fill this position at a level above or below the level included in this posting.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorships of an employment Visa at this time.

Michigan Millers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.