Commercial Specialist

ALLDATA; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

AutoZoners Living Well Program

Paid time off

Job summary

A leading automotive retailer is seeking a Commercial Specialist in Los Angeles to enhance customer service and boost commercial sales. Responsibilities include assisting customers, managing orders, and leading the department in the absence of the manager. The ideal candidate possesses strong customer service skills, a valid driver's license, and a commitment to safety. This role offers opportunities for career growth and a supportive work environment.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Monitor and report on vehicle maintenance and safety.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Bilingual (Spanish and English)

Job description

Overview

Join to apply for the Commercial Specialist role at ALLDATA

As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

You’ll Go the Extra Mile If You Have

• Previous experience in commercial sales or automotive retail.
• Knowledge of AutoZone systems and procedures.
• Experience managing or supporting a team.
• Strong organizational and problem-solving skills.
• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.

About Us

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you\'re helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits At AutoZone

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth

All AutoZoners (Full-Time And Part-Time)

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tution reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Equal opportunity employer statement: AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.