Commercial Specialist

ALLDATA; Kahului (HI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision plans

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

A leading auto parts retailer in Kahului, Hawaii, is seeking a Commercial Specialist to enhance customer service, drive sales, and manage order fulfillment. The ideal candidate will excel in customer interactions, manage complex tasks, and ensure compliance with company protocols. This full-time position offers opportunities for growth and a robust benefits package, including competitive pay and health plans.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance.
• Valid driver's license and clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Bilingual in Spanish and English

Job description

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Job Description

As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Qualifications

What We Are Looking For

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

You’ll Go the Extra Mile If You Have

• Previous experience in commercial sales or automotive retail.
• Knowledge of AutoZone systems and procedures.
• Experience managing or supporting a team.
• Strong organizational and problem-solving skills.
• Exceptional communication skills in both Spanish and English.

About Us

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. We provide tools and support to help you succeed and drive your future.

Benefits At AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental, and financial well-being.

All AutoZoners (Full-Time And Part-Time)

• Competitive pay
• Unrivaled company culture
• Medical, dental, and vision plans
• Exclusive discounts and perks, including an AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth

Additional Benefits For Full-Time AutoZoners

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard, and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Fair Chance

An applicant’s criminal record is not a disqualification from employment and will be considered individually based on various factors, including the nature of the offense, rehabilitation evidence, and elapsed time since the offense. This complies with laws such as the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiatives, and others.

AutoZone may consider certain offenses relevant to positions involving financial transactions, driving, or supervision of minors, as permitted by law.

For more info, see the Philadelphia Fair Chance poster: Fair Chance Poster

Online Application

An online application is required. Click the Apply button to complete your application. For detailed instructions, visit careers.autozone.com/candidateresources.

AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.