Commercial Specialist

ALLDATA; Holland (MI); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental, and vision plans

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

A leading automotive retailer is seeking a Commercial Specialist in Holland, MI. This role involves driving customer service excellence, managing orders, and building commercial relationships. Ideal candidates should have strong communication skills and the ability to multitask in a fast-paced environment. Competitive benefits and opportunities for career growth are provided.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.

Skills

Customer service

Communication

Multitasking

Safety compliance

Automotive knowledge

Education

Valid driver’s license

Clean driving record

Job description

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Job Description

As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

Job Description

As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

Responsibilities

• Assistcommercial customerswith product selection and order management.
• Maintain accuratebilling recordsand ensureon-time deliveries.
• Conductaccount visitsto build relationships and ensure service quality.
• Generate new business throughoutbound callsandin-person outreach.
• Followcash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report onvehicle maintenance and safety.
• Managebattery consignment inventoryand perform weekly stock checks.
• Handlereturns and accident proceduresaccording to company policy.
• Lead the commercial department in the absence of theCommercial Sales Manager.
• Promote asafe and compliant work environmentfor all team members.
  
  

Qualifications

What We Are Looking For

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.
  
  

You’ll Go the Extra Mile If You Have

• Previous experience in commercial sales or automotive retail.
• Knowledge of AutoZone systems and procedures.
• Experience managing or supporting a team.
• Strong organizational and problem-solving skills.
• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
  
  

About Us

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits At AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time And Part-Time)

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth
  
  

Additional Benefits For Full-Time AutoZoners

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement
  
  

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Fair Chance

An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

Online Application

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Automotive

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