Commercial Specialist

ALLDATA; Forest Park (OH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

Exclusive discounts and perks

Career growth opportunities

Job summary

A leading automotive parts retailer in Ohio is seeking a Commercial Specialist. You will assist commercial customers in product selection and order management while ensuring outstanding customer service and effective logistics coordination. Strong customer service skills and a valid driver’s license are required. The role presents opportunities for career growth within a supportive team environment.

Qualifications

• Strong customer service and communication skills required.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes is a must.
• A valid driver’s license and a clean driving record are necessary.
• Valid driver’s license and a clean driving record.
• Bilingual English/Spanish is a plus.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Manage battery consignment inventory and perform weekly stock checks.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication skills

Task management

Billing familiarity

Safety commitment

Delivery processes

Safety & compliance

Driver's license

Bilingual English/Spanish

Job description

Join to apply for the Commercial Specialist role at ALLDATA

As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

You’ll Go the Extra Mile If You Have

• Previous experience in commercial sales or automotive retail.
• Knowledge of AutoZone systems and procedures.
• Experience managing or supporting a team.
• Strong organizational and problem-solving skills.
• Exceptional communication: strong people skills and effective communication in both Spanish and English.

About Us

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you\'re helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Fair Chance

An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with various Fair Chance laws where applicable. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions involving financial transactions, driving company vehicles, or supervision of minors.

Online application is required. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.