Commercial Service Technician 1

M.C. Dean, Inc.; District of Columbia; On-site; Full time

Job summary

An established industry player is seeking a Commercial Service Technician to join their dynamic team. This role involves traveling across the United States to provide top-notch electrical installations and services, including UPS systems. The ideal candidate will possess extensive experience in the electrical service industry, showcasing strong troubleshooting skills and a commitment to customer satisfaction. With a focus on safety and quality, this position offers a competitive salary and comprehensive benefits, making it an excellent opportunity for those looking to advance their careers in a supportive and innovative environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k Retirement Plan

Paid Maternity Leave

Qualifications

• Minimum of five years experience in electrical service industry.
• Experience in installing UPS systems is required.

Responsibilities

• Assemble, install, test, and maintain electrical equipment.
• Troubleshoot and resolve electrical problems for customers.
• Ensure compliance with safety standards during installations.

Skills

Electrical Installation

UPS Systems Installation

Electrical Troubleshooting

Customer Service

Teamwork

Education

High School Diploma or GED

Tools

Electrical Testing Equipment

Smart Devices

Job description

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Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

Why join M.C. Dean?

Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

Responsibilities

The selected candidate will be working as an Electrical Service / UPS installation systems Technician for M.C. Dean’s Service & National Accounts Group. This group operates 24/7 - 365 to support our customers and is known for being the best in class for providing The Ultimate Customer Experience. We provide world-class support and training to our team members and have a family-oriented culture with a primary focus on customer satisfaction, quality, and safety.

This is a regional service position that will require regular travel across the United States. You will be responsible for electrical installations, including UPS installs servicing basic electrical equipment and systems in accordance with all applicable plans, specifications, and codes. You will be responsible for resolving the customer’s electrical problems in the highest professional and safe manner. You are expected to present yourself in a clean and professional manner at all times.

• Assembling, installing, testing, and maintaining electrical or electronic wiring, conduit, cable, equipment, components, and devices associated with electrical equipment, following blueprints of electrical layouts and building plans.
• Installing, testing, troubleshooting, and maintaining EMS systems, smart breakers, electronic controls, devices, panels, sensors, and components.
• Inspecting installation sites and studying work orders, building plans, and installation manuals to determine materials requirements and installation procedures.
• Testing electrical systems and continuity of circuits using test devices.
• Diagnosing malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
• Directing and training workers to install, maintain, or repair electrical wiring, equipment, and fixtures.
• This position will require 60% travel across the United States at various locations.

Qualifications

• Applicants must have a HS diploma/GED with a minimum of five (5+) years of experience in the electrical service industry. Experience in installing UPS systems is required.

Candidate Expectations

• Must successfully pass a background check and drug test.
• This position may require ongoing or intermittent use of a company vehicle. Candidates must have an acceptable driving record.
• Excellent working knowledge of all electrical tools, including testing equipment.
• Good working knowledge of using smart devices (smartphones, tablets, etc.) and comfortable with multiple web-based applications.
• Commitment to excellence and high-quality work.
• Proper attire including OSHA-approved boots and shirts covering shoulders by at least seven inches.
• Punctuality, teamwork, and safety awareness are essential.

Desired / Advantageous Qualifications

• Journeyman's license or equivalent.
• Relevant certifications (e.g., Lift and Aerial Training).
• NFPA 70E, OSHA 30, UPS installation knowledge.

Benefits

• Competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k retirement plan
• Military Reserve pay offset
• Paid maternity leave

Abilities

• Lifts at least 100 pounds and 60 pounds for extended periods.
• Works at heights up to 60 feet, including scaffolds and ladders.
• Physical ability to walk, climb, lift, and perform routine physical tasks.
• Good vision (corrected if necessary), color vision, hearing, and communication skills in English.
• Recognize problems or potential issues.
• Apply general rules to specific problems and draw conclusions.
• See details at close range and communicate effectively.

Pay Range: USD $28.00 - USD $36.00 /Yr.