Commercial Service Technician

Culligan Midwest; Olathe, Northern (KS, KY); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Employee discounts

Company-provided workwear

Job summary

Culligan Midwest in Olathe, KS is seeking a Commercial Service Technician with strong customer focus and mechanical aptitude to diagnose and service water treatment equipment across commercial settings.

This full-time role requires reliability, safe driving, and the ability to work independently, with travel to customer sites and ongoing training provided.

Qualifications

• 2 years in the service industry preferred but not required.
• High school diploma or equivalent.
• Valid driver’s license.
• Ability to lift up to 80 pounds.
• Excellent interpersonal and written/verbal communication skills.
• Willingness to travel to customer locations (overnight travel may be required).

Responsibilities

• Safe operation of a Company vehicle in compliance with all state and federal DOT laws.
• Abide by all company policies as contained in the company employee handbook while following safety procedures.
• Perform complete diagnostics on commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
• Provide scheduled maintenance on water treatment equipment.
• Take water samples and perform water testing.
• Identify additional services that may be required and present all options to the consumer.
• Represent Culligan through direct interaction with customers. Communicate the status of equipment with customers and provide solutions.
• Complete basic installation and removal of water treatment equipment.
• Assemble pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.
• Measure, cut, thread, or bend pipe to the required angle using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machines.
• Review blueprints, building codes, or specifications to determine work details or procedures.
• Travel to customer locations (some overnight travel required).

Skills

Interpersonal communication

Customer service

Mechanical aptitude

Communication skills

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Benefits/Perks

• Medical insurance
• Dental insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off
• Company-provided workwear, cell phone, tablet
• Company-paid training
• Additional Culligan Corporate Subject Matter Expert training offered
• Employee discounts for Culligan in-home products
• Additional perks also available

Position Overview

Culligan is currently seeking individuals experienced in customer-focused positions to act as a Commercial Service Technician. Must have a mechanical aptitude and must be willing to learn on an ongoing basis. Must be dependable, organized, and have strong interpersonal and communication skills. Culligan offers competitive wages plus a commission plan and a generous benefits package.

Responsibilities

• Safe operation of a Company vehicle in compliance with all state and federal DOT laws
• Abide by all company policies as contained in the company employee handbook while following safety procedures
• Perform complete diagnostics on commercial water treatment equipment, identify malfunctions, and resolve issues accordingly
• Provide scheduled maintenance on water treatment equipment
• Take water samples and perform water testing
• Identify additional services that may be required and present all options to the consumer
• Represent Culligan through direct interaction with customers. Communicate the status of equipment with customers and provide solutions
• Complete basic installation and removal of water treatment equipment
• Assemble pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools
• Measure, cut, thread, or bend pipe to the required angle using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machines
• Review blueprints, building codes, or specifications to determine work details or procedures
• Travel to customer locations (some overnight travel required)
• This is a full-time, Tuesday through Saturday

Requirements

• 2 years in the service industry is preferred but not required
• High school diploma or equivalent
• Appropriate, valid driver’s license
• Qualified candidates must have the ability to lift up to 80 pounds
• Drive for extended periods (2-3 hours)
• Knowledge of the surrounding area where you would be working
• Must have excellent interpersonal and communication skills (verbal/written)
• Kneel/bend for extended periods of time

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the‑art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole‑house filtration systems.