Commercial Service Technician

Smart Care Equipment Solutions; Hammond (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tablet and cell phone

401(k) and paid time off

Training and advancement opportunities

Job summary

Smart Care Equipment Solutions is seeking a Commercial Kitchen Service Technician to service and repair commercial cooking, refrigeration, ware‑washing, and related equipment in NW Indiana. You will diagnose issues, read diagrams, and liaise with manufacturers for parts and guidance, working with the Technical Assistance Group on complex cases.

You’ll install parts, promote additional Smart Care services, and complete administrative duties while maintaining safety and productivity in a mobile

Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver's license with acceptable MVR.
• Willingness to participate in emergency on‑call rotation including nights and weekends.
• Occasional overnight travel as needed.
• Immigration sponsorship not provided for this role.

Responsibilities

• Partner with restaurant and hospitality managers to service commercial cooking, refrigeration, ware‑washing, and other equipment.
• Troubleshoot, diagnose, and repair kitchen equipment from cooking to refrigeration and related systems.
• Communicate with manufacturers to assist diagnoses and parts identification.
• Consult with the Technical Assistance Group for onsite support.
• Install ordered parts in a timely, professional manner per policy.
• Promote additional Smart Care services to customers when appropriate.
• Prepare accurate administrative documents: work orders, time reporting, receipts, and inventory.
• Follow safe work practices and maintain a clean service vehicle and tools.
• Maintain productivity in line with company standards.

Skills

Technical experience

Reading diagrams

On‑call readiness

Overnight travel willingness

Education

High School diploma or equivalent

Job description

Commercial Kitchen Service Technician

Location: NW Indiana

What's in it For You:

• On‑job training with available on-demand technical support as well as ongoing formal hands‑on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.
• Receive a company service vehicle, fuel card, tablet and cell phone for business use.
• Market‑leading benefits program including 401(k) and paid time off.
• Take charge of your career through growth opportunities including advanced technician and management positions.

What You Will Do:

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware‑washing, and other specialty food service equipment.
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Physical Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
• Ability to work on ladders, roofs, and other high places.

Minimum Qualifications:

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver's license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Preferred Qualifications:

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self‑motivated with the proven ability to prioritize and work independently with minimal direct supervision.

About the Company

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [e-mail].