Commercial Sales Manager

AutoZone; Jennings (MO); On-site; USD 80,000 - 120,000; Full time

Job summary

AutoZone's Commercial Sales Team is expanding as part of a nationwide effort to support professional customers such as mechanics, garages, and fleet operators. The Commercial Sales Manager will lead a high-performing team, cultivate long-term relationships, and deliver reliable service that WOWs customers.

This role blends automotive parts expertise with strategic sales leadership, leveraging clear communication and performance metrics to drive profitable growth across commercial accounts and

Qualifications

• Leadership and people management experience.
• Strong communication and negotiation skills.
• Ability to sell and upsell automotive parts/services.
• Basic automotive parts knowledge required.
• Physically capable of lifting and delivering merchandise.

Responsibilities

• Achieve commercial sales goals and hit performance targets through in-person and phone outreach.
• Serve as the primary contact for commercial customers and ensure proactive engagement.
• Lead and develop drivers and team members to foster a results-driven culture.
• Plan efficient delivery routes and manage driver performance and documentation.
• Provide consultative, research-based automotive recommendations to meet customer needs.
• Oversee billing, records, and reconciliation for commercial accounts.
• Uphold safety protocols and PPE usage, maintaining a safe work environment.
• Ensure delivery vehicles are properly maintained and issues reported promptly.

Skills

Leadership

Communication

Selling abilities

Automotive parts knowledge

Physical fitness

Job description

The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZone with mechanics, garages, fleet operators, and automotive professionals nationwide.

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs. Success in this role means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

• Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
• Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
• Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
• Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
• Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

What We Are Looking For

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.