Commercial Sales Engineer - East

Zscaler; Boston (MA); Remote; USD 110,000 - 180,000; Full time

Benefits offered by this job

Various health plans

Retirement options

Education reimbursement

In-office perks, and more!

Job summary

Zscaler is seeking a Commercial Sales Engineer to join the East team in a remote role, reporting to the Manager of Sales Engineering. You will present technical solutions, gather customer needs, and guide evaluations for SMBs and enterprise accounts in cybersecurity and networking.

The role emphasizes AI fluency, hands-on networking experience, and the ability to work with cross-functional teams to drive secure cloud transformations.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 2+ years of experience as a Sales Engineer or Network Systems integrator.
• Technical certifications such as CCNA, Network+, CCNP, CCIE, or Security+.
• Experience running multiple POVs with SMB or enterprise accounts in networking or cybersecurity.

Responsibilities

• Create and deliver technical product presentations to prospective customers.
• Gather customer technical requirements to ensure proposed solutions meet goals.
• Lead product evaluations and custom configurations.
• Design evaluation test plans with customers and guide the process to successful outcomes.

Skills

Cybersecurity knowledge

Networking knowledge

AI fluency with Gen AI tools

Education

Bachelor’s degree in Computer Science or related field

Tools

CCNA

Network+

CCNP

CCIE

Security+

Job description

ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. Ready to make an impact at the company pioneering security transformation in the AI era? We are looking for a Commercial Sales Engineer to join our East team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

• Create and deliver technical product presentations to prospective customers
• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs
• Lead product evaluations and custom product configurations
• Design evaluation test plans with customers and guide the process to successful outcomes

You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems.

Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls

2+ years of experience as a Sales Engineer or Network Systems integrator

Bachelor’s degree in Computer Science or a related field, or equivalent working experience

Technical certifications such as CCNA, Network+, CCNP, CCIE, or Security+

Experience running multiple POVs in tandem and working with small to medium-sized business or enterprise accounts in the networking or cybersecurity space

Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs.

Remote

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with.

• Various health plans
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long-term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.