Commercial Sales Development Representative

delinea; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare insurance

Pension/retirement matching

Life insurance

Employee assistance program

Time off plans

Paid company holidays

Job summary

Delinea is seeking a Commercial Sales Development Representative (C-SDR) for a full-time hybrid role in Boston at 100 Summer Street. This entry-level position connects Sales and Marketing to generate and qualify leads and to set the stage for a successful sales process.

You’ll proactively reach out by phone, email, and LinkedIn, conduct thorough account research, and build relationships with IT decision-makers to create qualified opportunities.

Qualifications

• Strong verbal and written communication skills.
• Goal-oriented and data-driven mindset.
• Basic CRM familiarity with Salesforce or similar platforms.

Responsibilities

• Prospecting and Lead Generation: Reach out to potential customers via phone, email, and LinkedIn to identify and qualify new business opportunities.
• Lead Qualification: Process and qualify inbound leads to generate sales opportunities.
• Pipeline Development: Maintain a strong pipeline with 75+ outbound activities daily.
• Research and Relationship Building: Gather account intelligence and engage IT decision-makers.
• Collaboration: Work with Sales to refine go-to-market strategies and hand off qualified leads.
• Learning and Development: Develop product and cybersecurity knowledge.
• Data Management: Log activities in CRM tools to monitor progress.

Skills

Communication skills

Drive and motivation

Adaptability

Cold calling

Personalized messaging

Pipeline management

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.

Commercial Sales Development Representative Position Summary:

The Commercial Sales Development Representative (C-SDR) at Delinea is a full-time, salaried position hybrid based at our Boston location (100 Summer Street). As an entry-level position, this role serves as a vital connection between our Sales and Marketing teams, focusing on generating and qualifying leads to create business opportunities. The Commercial SDR is responsible for initiating communication with potential customers, understanding their needs, and setting the stage for a successful sales process.

What You’ll Do:

• Prospecting and Lead Generation: Proactively reach out to potential customers through phone (80%), email, and LinkedIn to identify and qualify new business opportunities.

• Lead Qualification: Process and qualify inbound leads to generate sales opportunities, ensuring alignment with Delinea's sales goals.

• Pipeline Development: Execute a minimum of 75+ outbound activities daily, including calls and emails, to build and maintain a strong pipeline of qualified leads.

• Research and Relationship Building: Conduct thorough research to gather account intelligence, identify key stakeholders, and build relationships with IT decision-makers.

• Collaboration: Partner closely with the Sales team to develop and refine go-to-market strategies, ensuring a seamless handoff of qualified leads.

• Learning and Development: Continuously enhance your knowledge of Delinea’s product offerings and the cybersecurity industry through internal e-learning platforms.

• Data Management: Keep accurate records of all sales activities in CRM tools (Salesforce) and Prospect Engagement systems (SalesLoft) to monitor progress and success.

Location:

This position is hybrid in-office and based at Delinea's Boston office located at 100 Summer Street. Remote work or telecommuting is not available for this role.

What You’ll Bring:

• Educational Background: Bachelor’s degree or equivalent practical experience.

• Communication Skills: Strong verbal and written communication skills with the ability to effectively engage with decision-makers.

• Drive and Motivation: A strong desire to learn and grow in a sales role, with a goal-oriented and data-driven mindset.

• Technological Proficiency: Basic understanding of CRM systems, with a preference for familiarity with Salesforce or similar platforms.

You’ll Stand Out If You Have:

• Industry Knowledge: Exposure to technology sales, customer service, or a related field through internships or work experience.

• Sales Techniques: Familiarity with sales approaches such as cold calling, personalized messaging, or pipeline management.

• Adaptability: An eagerness to quickly learn and apply new concepts, especially in a dynamic, technology-driven environment.

Why work at Delinea?

• We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.

• We invest in people who are smart, self-motivated, and collaborative.

• What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG and guide our behaviors and success:

• Spirited - We bring energy and passion to everything we do

• Trust - We act with integrity and deliver on our commitments

• Respect - We listen, value different perspectives, and work as one team

• Ownership - We take initiative and follow through

• Nimble - We adapt quickly in a fast-changing environment

• Global - We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Aff…

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.