Commercial Relationship Manager III

Fifth Third; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Fifth Third Bank in St. Louis seeks a Commercial Relationship Manager III to drive profitable client growth. You will lead relationship strategy, partner with internal experts, and manage a portfolio of high-revenue clients, while evaluating credit needs and advising on banking solutions.

Expect collaboration with Portfolio Managers and Credit Officers, ongoing client engagement, and travel to serve regional clients. Strong sales, credit, and communication skills are essential for success.

Qualifications

• Bachelor's or Master's degree in Business or equivalent work experience preferred.
• Minimum of 6 years Commercial Banking experience, with at least 5 years of sales experience preferred.
• Formalized commercial credit training or equivalent credit experience required.

Responsibilities

• Identify and develop profitable new client relationships using centers of influence and referrals.
• Develop and implement a business plan to achieve financial and qualitative goals.
• Collaborate with internal partners to deepen relationships and acquire new ones.

Skills

Sales experience

Credit analysis

Relationship management

Financial statement analysis

Communication

CRM systems

Microsoft Office

Negotiation

Team collaboration

Education

Bachelor's or Master's degree in Business

Tools

CRM software

Microsoft Office

Job description

Make banking a Fifth Third better We connect great people to great opportunities. Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION

Responsible for profitable business development as well as monitoring the quality of an extensive existing portfolio of companies with annual gross sales of at least $10 million with more emphasis on customers with higher revenues (i.e.at least $20 million). Ability to lead and coordinate with One Bank Partners to create and implement a relationship strategy for assigned clients and prospects. This position requires a strong understanding of credit, commercial products and financial statement analysis, in order to offer beneficial banking solutions (e.g. loans, treasury management, capital markets) based on clients and prospects needs. The incumbent will have extensive knowledge and experience working with high revenue, more complex relationships. This role is expected to solicit participation in public debt issuance for clients. This role is expected to activity participate in community activities. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources. Develop and implement a business plan to achieve financial goals and qualitative measures. Work closely with Fifth Third internal partners to deepen existing relationships and acquire new prospective relationships. Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape. Work with product partners (Treasury Mgmt., Capital Markets, and Wealth Mgmt etc.) analyze, evaluate and develop a tailored relationship strategy for each client or prospect. Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs. Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met. Utilize consultative sells skills, commercial playbook principals and call reporting plans to enhance the client experience. Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management. Analyze financial information provided to determine the credit request that should be pursued. Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly. Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines (i.e., delinquencies, documentation preparation, financial statement tracking exceptions, matured loans).

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities. Expected to provide guidance to Commercial RM I & II

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Bachelor's or Master's degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred. Minimum of 6 years Commercial Banking experience, at least 5 years of sales experience preferred. Formalized commercial credit training or equivalent credit experience required. Underwriting experience preferred. Proven track record of partnership with investment bankers to provide strategic and capital market advice. Proven ability to build new and existing client business translating to increased revenue and provide a positive client experience. Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles. Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options. Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions. Communicates with impact to a group -Understands the audience and adjust communication as is appropriate level of detail for the audience; captures and holds the audience attention. Ability to build strong internal partnerships to provide wholistic solutions for clients business and personal financial goals. Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing problems/opportunities to achieve desired outcomes. Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations. Proven ability to work in a team-based sales environment. Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred. Regional /local travel.

WORKING CONDITIONS

Normal office environment with little exposure to dust, noise, temperature and the like. Extended viewing of CRT screen. Frequent travel possible depending on assignment.

TOTAL REWARDS

Commercial Relationship Manager III At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION

St. Louis, Missouri 63141

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.