Commercial Relationship Manager

First Interstate Bank; Spearfish (SD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO

Student debt repayment

401(k) match

Job summary

First Interstate Bank, Spearfish, SD, is seeking a Commercial Relationship Manager to service an intermediate commercial banking portfolio and support senior bankers in complex credit functions.

The role manages a portfolio averaging from $20MM to $50MM, handles 50+ relationships, and aims to generate about $1.1MM in revenue while ensuring credit quality and regulatory compliance. This position emphasizes outside business development and cross-functional teamwork.

Qualifications

• Bachelor's Degree in Business, Finance, or related field
• 4–6 years in commercial lending or underwriting
• Strong credit analysis and financial statement skills
• Proficient with MS Word, Excel, and Outlook; PowerPoint experience beneficial

Responsibilities

• Achieves annual production and growth goals for loans, deposits and fees.
• Initiates and develops new business through outside activities.
• Maintains ongoing contact with new clients to enhance the client experience.
• Develops understanding of client needs based on financial data from relationship reviews.
• Analyzes credit to determine borrowing qualifications.

Skills

Credit analysis

Commercial underwriting

Relationship management

MS Office

Communication

Education

Bachelor's degree in Business, Finance, or related field

Tools

Microsoft Excel

CRM software

Job description

This position is located at our Spearfish, SD Main branch.

What’s Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

Generous Paid Time Off (PTO) in addition to paid federal holidays. Student debt employer repayment program. 401(k) retirement plan with a 6% match. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

SUMMARY

The Commercial Relationship Manager serves as an intermediate level commercial banking position with functionality ranging from business development using a small business platform to supporting senior bankers as an apprentice relative to portfolio management and experience with complex credit functions. This role drives shareholder value through a collaborative effort to generate quality earnings through interest income growth, via maintaining margin and credit quality, and non-interest income through collaboration with business partners while simultaneously understanding the importance of expense control. This position maintains an average loan portfolio size of at least $20MM and up to $50MM, manages at least 50 bank relationships, and generates at least $1.1MM in revenue for the bank.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Achieves individual annual production and growth goals for loan, deposits and fees to ensure the bank meets its overall financial targets and conforms to credit terms.
• Initiates and develops new business through outside business development activities.
• Ensures ongoing contact with new clients to enhance client’s experience with First Interstate Bank.
• Develops a comprehensive understanding of the client’s needs based on the review and analysis of personal bank business financial data gathered through relationship reviews and personal meetings.
• Uses internal customer sourcing software to generate leads, track activities and make referrals to requisite business partners and bankers.
• Actively participates in community organizations to source business development opportunities and demonstrates First Interstate Bank’s commitment to the communities we serve.
• Builds client and prospect referral pipeline via identification and development of internal and external center of influence.
• Develops and maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products.
• Proactively promotes bank products and services and keeps clients informed of all the financial solutions First Interstate Bank has to meet their needs.
• Assembles cross-functional team to respond to customer requests when not able to address requests personally.
• Recognizes when and how to bring in teams of experts, as well as identify cross-sell opportunities.
• Analyzes credit to determine the ability of clients to qualify for borrowing requirements.
• Assumes ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring and portfolio management activities; assures accurate risk assessment of assigned portfolio.
• Maintains follow up on existing loans to ensure compliance with internal procedures and other required terms.
• Researches and studies industrial, commercial, economic and financial situations relating to existing and new business.
• Maintains compliance with all bank regulations for assigned job function and applies to designated job responsibilities, which includes keeping up to date on regulation changes and following all Bank policies. procedures and compliance regulations and completes all required annual training.
• Actively engages, demonstrates and fosters the First Interstate Bank Mission, Vision and Values by executing the Service Commitments.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS AND ABILITIES

• Exhibits advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash flow analysis.
• Possesses strong knowledge of commercial lending policies, procedures, practices, and documentation.
• Demonstrates understanding of the bank’s risk‑rating system, credit products, and underwriting policies; has working knowledge of structuring credit products for small and medium‑sized businesses across diverse industries.
• Demonstrates proficient written and verbal communication skills, including strong presentation abilities.
• Works effectively with individuals and teams across the organization to manage customer relationships.
• Proficient with Microsoft Word, Excel, and Outlook; PowerPoint experience is beneficial.
• Displays initiative and sound judgment.
• Ability to prioritize tasks and remain adaptable under pressure.
• Ability to read, analyze, and interpret common financial reports and legal documents.
• Ability to respond effectively to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a wide range of technical instructions presented in mathematical or diagram form and to work with abstract and concrete variables.

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree in Business, Finance, or related field required 4-6 years experience in commercial lending, commercial credit underwriting, or the equivalent combination of education and experience required

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

• Dexterity of hands/fingers to operate computer keyboard and mouse
• Frequently Sitting
• Frequently Standing
• Occasionally Noise Level - Moderate
• Typical Work Hours - M-F (8-5)
• Regular and Predictable Attendance - Required Travel - as needed

First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law.

We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws.

In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 am to 5 pm MST at [e-mail].

All applicants must pass pre-employment screenings including a background check.

First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

E-Verify Notice English or Spanish

Right to Work Notice English or Spanish