Commercial Real Estate Business Risk Manager

U.S. Bank; Denver (CO); On-site; USD 124,000 - 146,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Job summary

U.S. Bank is seeking a senior CRE Risk Advisory professional to partner with Commercial Real Estate leadership on risk, controls, and governance. You will lead issue remediation, audit coordination, and process improvements while collaborating with risk, compliance, and operations teams.

The role emphasizes strong stakeholder management, strategic planning, and timely communication of risk findings to executives. A comprehensive benefits package accompanies the position.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience of 10+ years in risk, controls, governance, or related fields.
• Knowledge of financial services regulations and regulatory trends.

Responsibilities

• Serve as a trusted risk advisor to CRE business partners on operational risk, controls and governance.
• Support issue identification, root cause analysis, remediation planning and resolution of events.
• Partner with leaders to evaluate risks from new initiatives and process changes.
• Lead process improvement initiatives including mapping, control evaluation and workflow optimization.
• Coordinate and support internal audits and regulatory examinations.
• Assist with risk documentation, governance activities, and ongoing monitoring.
• Support business continuity planning and third-party oversight.
• Assess downstream impacts of organizational changes and propose mitigations.
• Collaborate across risk, compliance, audit, legal, ops, and business functions to address complex issues.
• Monitor risk trends and provide recommendations to strengthen controls.
• Communicate findings and updates to leadership and stakeholders.

Skills

Risk management

Issue remediation

Audit tracking

Governance

Regulatory awareness

Stakeholder management

Process facilitation

Project management

Analytical thinking

Communication skills

Education

Bachelor's degree, or equivalent work experience

Tools

Microsoft Office

Excel

nCino

Archer

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Commercial Real Estate (CRE) Risk Advisory team serves as a key first-line-of-defense risk partner across the CRE organization. The team provides oversight, guidance, and support for a broad range of operational risk activities, including issue management and remediation, audit support, escalated customer complaint resolution, procedure governance, business continuity planning, third-party oversight, risk and control activities, change management initiatives, and process improvement efforts. Team members work closely with business leaders to strengthen controls, improve operational effectiveness, and ensure risks are appropriately identified and managed.

Key Responsibilities

• Serve as a trusted risk advisor to Commercial Real Estate business partners on operational risk matters, controls, governance, and procedural requirements.
• Support issue identification, root cause analysis, remediation planning, and resolution of operational risk events.
• Partner with business leaders to evaluate risks associated with new initiatives, organizational changes, and business process enhancements.
• Lead and facilitate process improvement initiatives, including process mapping, control evaluation, and workflow optimization.
• Coordinate and support internal audits, regulatory examinations, and remediation activities.
• Assist with risk and control documentation, governance activities, and ongoing monitoring efforts.
• Support business continuity planning, third-party oversight, and operational resiliency initiatives.
• Assess downstream impacts of organizational and business changes and recommend appropriate risk mitigation strategies.
• Collaborate with stakeholders across risk, compliance, audit, legal, operations, and business functions to address complex issues.
• Monitor operational risk trends and emerging concerns and provide recommendations to strengthen business processes and controls.
• Communicate risk-related findings, recommendations, and project updates to business leadership and key stakeholders.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• 10 or more years of applicable experience

Preferred Qualifications

• Expert understanding with risk management, issue remediation, audit tracking, and governance processes.
• Expert understanding of business operations, products, services, systems, and associated risks and controls
• Strong understanding of applicable laws, regulations, financial services, and regulatory trends
• Ability to build credibility and effectively partner with senior business leaders and stakeholders
• Strong process facilitation, project management, and organizational skills
• Excellent presentation, relationship management, and negotiation abilities
• Well-developed analytical and critical thinking skills
• Strong verbal and written communication skills
• Business acumen with the ability to proactively identify and address evolving business needs
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and databases
• Experience with nCino and Archer preferred.
• Experience utilizing technology solutions to support operational risk, controls, and process improvement initiatives.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $124,355.00 - $146,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.