Commercial Quality Assurance & Technical Analyst (Auto Claims)

GEICO; Austin (TX); On-site; USD 86,000 - 133,000; Full time

Job summary

GEICO in Austin is seeking a Commercial Quality Assurance / Technical Analyst. Under limited supervision, you develop quality assurance criteria in collaboration with stakeholders and monitor QA reviews across commercial auto lines to ensure compliance with regulatory requirements and internal standards.

The role requires the ability to analyze processes and documentation, support state reviews, and work with teams to identify practical resolutions.

Qualifications

• 5+ years of commercial auto claims experience with current or recent supervisor or auditing experience.
• Exposure across multiple claim types preferred (cargo, hazardous material, casualty claims).

Responsibilities

• Perform essential functions including seeing, hearing, typing and speaking, with/without accommodations.
• Maintain required licenses issued by state insurance departments.
• Work independently and in a team environment.
• Multi-task effectively.
• Learn and apply large amounts of technical and procedural information.
• Communicate effectively verbally and in writing.

Skills

Commercial auto claims experience

Supervisory / auditing experience

Multitasking

Effective communication

Job description

GEICO in Austin is seeking a Commercial Quality Assurance / Technical Analyst. Under limited supervision, you develop quality assurance criteria in collaboration with stakeholders and monitor QA reviews across commercial auto lines to ensure compliance with regulatory requirements and internal standards.

The role requires the ability to analyze processes and documentation, support state reviews, and work with teams to identify practical resolutions.