Commercial Portfolio Manager

Bank of Tennessee; Johnson City (TN); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Bank of Tennessee is seeking a Commercial Portfolio Manager to support portfolio growth and client relationships across the lending process. You will underwrite, structure, and prepare approvals for commercial loan products, while maintaining knowledge of credit policy, regulations, and asset quality.

You will interact with Relationship Managers, Real Estate Services, and external parties, ensuring excellent client service and adherence to bank standards.

Qualifications

• High school diploma required.
• Five years of qualifying related Commercial Banking experience.
• Bachelor’s degree preferred.

Responsibilities

• Serve as a liaison among RMs, Real Estate Services, and external parties to support portfolio growth.
• Participate in calls with customers to understand business needs and additions or renewals.
• Underwrite, structure, and prepare approvals for commercial and business loan products.
• Maintain knowledge of lending regulations and bank policies to facilitate underwriting.
• Support continued growth and servicing of loan, deposit, and Cash Management portfolios.
• Monitor loan covenants, collect loan exceptions, and ensure compliance with requirements.
• Order property inspections, monitor construction, and complete draw requests.
• Ensure asset quality and regulatory compliance across portfolios.
• Maintain knowledge of Bank products and services; uphold core values.
• Assist with duties as assigned by management.

Skills

Teamwork

Communication

Credit analysis

Cash flow analysis

Loan structuring

Risk assessment

Entity structures

Loan documents

Attention to detail

Professionalism

Excel

Customer service

Positive attitude

Confidentiality

Self-motivation

Education

High school diploma or equivalent

Bachelor’s degree

Job description

As a Commercial Portfolio Manager, you will utilize your experience and working knowledge of managing clients through the various stages of the lending process to support the portfolio growth of assigned Relationship Manager(s). The Commercial Portfolio Manager will maintain up-to-date knowledge of bank products, credit policy, and regulatory guidelines in order to underwrite, structure and prepare approvals for loan products. In this role, you are responsible for the day-to-day client interaction to include onboarding, maintenance and monitoring of assigned portfolios to ensure asset quality and customer service standards are met while adhering to standards and policies set forth by the bank and applicable regulatory agencies. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness.

JOB REQUIREMENTS

• High school diploma or equivalent required
• Five years of qualifying related Commercial Banking experience and/or training required
• Experience as a Commercial Portfolio Manager or Commercial Relationship Manager preferred
• Bachelor’s degree or equivalent from four-year, post-secondary institution preferred

COMPETENCIES

• Ability to work in a team environment
• Possess exceptional communication skills
• Possess Commercial Credit skills including financial statement analysis, cash flow, and loan structuring
• Ability to identify potential loan risks and appropriate mitigating factors to those risks
• Possess a working knowledge of legal entity structures and interrelationships
• Possess an in-depth knowledge of loan documents for all commercial and business loan types
• Possess excellent analytical capability and detail orientation
• Ability to maintain a professional image at all times
• Fluent with Microsoft Excel
• Ability to be service-oriented to both internal and external customers
• Possess and regularly display a positive attitude
• Ability to handle confidential information
• Possess initiative while being self-driven and results-oriented

DUTIES AND RESPONSIBILITIES

• Serve as a key liaison between Market Presidents, Commercial Relationship Managers (RMs), Relationship Manager Assistants, Real Estate Services, Centralized Loan Documentation, outside attorneys, and other internal/external parties
• Participate in joint customer and prospect calls with RMs to gain a comprehensive understanding of the business in order to assist in or lead the addition of new business, annual reviews, renewals, and ongoing servicing
• Underwrite, structure, and prepare approvals for commercial & business loan products within bank guidelines
• Maintain a working knowledge of lending regulations and the Bank’s loan policy and procedures to facilitate the underwriting of commercial & business loans
• Be responsible for supporting the continuous growth and servicing of the loan, deposit, and Cash Management portfolio
• Assist the team with the collection and monitoring of loan exceptions, servicing requirements, and loan covenants
• Verify that any covenant agreements are up-to-date and satisfied
• Order property inspections as needed, monitor construction compliance, and complete draw requests on applicable loan products
• Assure portfolio conforms to asset quality standards, regulations, and policy guidelines
• Maintain a strong knowledge of all Bank products and services
• Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements
• Consistently support, uphold and model the organization’s core values and standards
• Complete other duties as assigned as determined by management to be reasonable and beneficial

PHYSICAL REQUIREMENTS

This position largely operates in a professional office environment. While performing the duties of this job, the employee is regularly required to communicate effectively with customers, customer prospects, management, employees and various other external parties. Regular use of the telephone and email for communication is essential. Remaining in a stationary position for extended periods of time is common as is traveling with the RM to meet with customers and customer prospects in various locations in the community. Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common office equipment such as computer terminals, calculators, copiers and telephones. Occasional out-of-town or overnight travel may be required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.