Commercial Portfolio Coordinator

WSFS Bank; Wilmington (DE); On-site; USD 54,000 - 88,000; Full time

Job summary

WSFS Bank is seeking a Commercial Banking Portfolio Coordinator to support Portfolio Managers and Relationship Managers in the processing and closing of commercial loans. You will manage a pipeline across loan types, act as a Pre-Closing Liaison, and ensure due diligence, compliance, and accurate data across the bank's systems.

You will coordinate with Loan Operations, attorneys, and external counsel, validate KYC, track fees, and help deliver timely closings while maintaining strong

Qualifications

• Bachelor’s degree or commensurate experience in commercial banking lending.
• Knowledge of legal documentation and loan structure.
• Experience with commercial loan operations or loan support is preferred.

Responsibilities

• Determine due diligence for each deal; communicate requirements and plan to meet closing date.
• Identify needed modifications to loan documents based on preliminary review.
• Validate KYC status and coordinate with external legal counsel for closings.

Skills

Legal documentation knowledge

nCino platform experience

Attention to detail

Effective communication

Time management

Education

Bachelor's degree in accounting/finance/business

Tools

MS Office

Loan systems / CRM

Job description

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our Clients to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region’s locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Commercial Banking Portfolio Coordinator will support assigned Portfolio Managers (PMs) and Relationship Managers (RMs) with certain loan activities related to the processing and closing of commercial loans. This role is responsible for an assigned pipeline of all commercial loan types related to the line of business supported and will act as the Pre-Closing Liaison to an assigned team within the Commercial Division, acting in tandem with the Loan Operations team. The Portfolio Coordinator will ensure all due diligence requirements are satisfied, compliance with WSFS policies, procedures, government regulations, and loan data is accurately reflected in required company operating systems as outlined in final credit approval.

Job Responsibilities:

• Determine due diligence required for each deal. Communicate requirements to relationship team, client, and attorney (as applicable) and plan accordingly to meet scheduled closing date. Act as an escalation point for involved parties to resolve issues and provide training around loan documentation and due diligence.
• Based on preliminary review of loan documents, identify needed modifications to the loan documents or the approval.
• Work with Loan Operations Closers and Flood Specialist to perform validation and confirm due diligence requirements for specific Borrower structures.Validate the KYC status of the customer along based on entity documents to ensure customers are in good standing/registered properly.
• Lend support to the RM in engaging approved external legal counsel and coordinating the closing date, ensuring that date is indicated (and modified when appropriate) on closing calendar, and complete preliminary review of loan documents.
• For all assigned loan closings, work with Portfolio Administrators to ensure that all associated loan fees are reflected accurately. Fees must be processed/collected prescribed timeframes by the PAs, with follow-up performed when needed.
• Communicate and partner effectively with other departments in the Bank and work as a team player to establish exemplary partnerships with all co-workers to create a positive team environment. Demonstrate the ability to communicate effectively with third party vendors, customers, RMs, and other internal partners to address discrepancies/issues found during due diligence/loan closing/ongoing review process.
• Possess the ability to meet deadlines by working with multiple RMs on concurrent loan requests, including making ‘last minute’ modifications.
• Support the closing process by confirming loan closing package is ready for funding, ensuring that the package complies with the associated credit approval.
• Assist the RM with the clearance of delinquent documents and other exceptions with appropriate areas post-closing.
• Actively participate in departmental projects and committees as needed.
• Maintain WSFS internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Deliver high-quality service, while ensuring accuracy and timeliness of delivery.

Minimum Qualifications:

• Must have a Bachelor’s degree in accounting, finance, or business-related field; or commensurate experience in the commercial banking lending field.
• Minimum of 2 years in Commercial Loan Operations or Commercial Banking loan support is required.
• Must possess knowledge of legal documentation and loan structure. Paralegal experience is a plus.
• Knowledge of banking products and services is required.
• Prior experience with Commercial nCino platform is preferred.
• Proficiency with personal computers as well as pertinent software packages.
• Must possess a strong attention to detail, with the ability to thoroughly interpret financial data and use sound business judgement.
• Must have excellent written and oral communication skills, as well as excellent listening ability and presentation skills.
• Must be self-motivated and able to work with minimal supervision, as well as collaborating apart of a team.
• Ability to work under time constraints and handle multiple tasks in support of various assignments.
• Must have the ability to interact and establish good rapport with both internal and external customers.

WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States.

Salary Range:

$53,744.00 - $88,290.50

Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.

In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at [e-mail].

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.