Commercial Plumbing Business Development Representative

Rooter Hero Plumbing & Air; Concord (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A plumbing service provider in California is looking for a Business Development Representative to generate leads and conduct outbound prospecting. The ideal candidate should have strong communication skills and the ability to connect with potential clients. Experience in the plumbing industry and B2B is a plus. This role offers a guaranteed base pay of $16.50 per hour plus additional incentives.

Qualifications

• Excellent written & verbal skills to engage with prospects effectively.
• Ability to understand, empathize, and connect with people.
• Patience and persistence in handling objections from potential clients.

Responsibilities

• Identifying and researching new leads that align with the target market.
• Conduct outbound B2B prospecting calls and emails.
• Schedule introductory/discovery calls with decision makers.

Skills

Strong Communication

Social Skills

Resilience

Research Skills

Goal-Oriented

Experience in Plumbing Industry

Job description

Commercial Plumbing Business Development Representative

Join our Growing Team at Rooter Hero / Service Heroes and Build a Great Career!

The role of the Business Development Representative (BDR) is focused on generating new business opportunities by identifying, researching, and qualifying potential clients for a newly formed Commercial plumbing division. The position will book outbound leads, retain accuracy in data entry, provide stellar customer service, be able to answer general inquiries, and to assist Field Staff when necessary. This person must be independent, reliable, and self-driven, with the ability to thrive in a fast-paced service environment.

Key Responsibilities

• Lead Generation: Identifying and researching new leads or prospects that align with the company’s target market
• Outreach: Conduct outbound business-to-business (B2B) prospecting calls to initiate high-quality, consultative prospecting conversations via cold calls, emails, texts and other multi-channel approaches to introduce the company and gauge interest
• Qualification: Develop and nurture leads to generate and qualify multiple pipeline opportunities for new business that aligns with the company’s solutions, leading to a long-term partnership
• Identification: Determine who the appropriate decision maker is
• Connection: Schedule introductory / discovery calls
• Collaboration: Work closely with management to ensure a smooth transition to the service team
• Documentation: Accurately record all customer interactions in Service Titan software system

Compensation

• $16.50 per hour guaranteed base
• $15.00 per appointment booked
• $5.00 residual per completion and payment of subsequent service work

We will give you the tools and training you need to succeed - there is tons of room for growth with us!

Key Skills & Qualifications

• Strong Communication: Excellent written & verbal skills to engage with prospects effectively
• Social Skills: Ability to understand, empathize, and connect with people to build rapport
• Resilience: Patience and persistence in handling objections and rejection from potential clients
• Research Skills: Diligence in researching potential companies and their needs to tailor outreach
• Goal-Oriented: A drive to achieve targets and contribute to the company’s growth in a results-driven environment
• Experience: Plumbing industry and B2B a plus. Prior call center experience preferred but not required
• Authorization: To work in the U.S

Minimum Key Performance Indicators

• Calls made per working hour (20)
• Follow-ups are conducted per customer until contact is established (3)
• Booking rate of contacted clients (7%)