Commercial Pest Control Technician (Route Manager) (We will train you!)

Sprague Pest Solutions; Moscow (ID); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Take-home service vehicle

Health, Vision, Dental Insurance

401K with match

Paid time off

Training and licensing

Job summary

Sprague Pest Solutions is seeking a Route Manager to lead service delivery for commercial clients across industries such as retail, food service, and logistics. You will own a dedicated route, perform pest control and inspections, and build strong client relationships to protect health and safety.

The role emphasizes problem-solving, flexible scheduling, and growth through referrals and add-on services. You’ll train, stay current with certifications, and collaborate with technicians and the

Qualifications

• Strong problem-solving and customer service skills.
• Excellent written and verbal communication abilities.
• Effective time management and organizational skills.

Responsibilities

• Own a dedicated route of commercial clients and deliver pest control and inspection services.
• Respond to service requests and complaints in a timely, professional manner.
• Adapt to client needs with a flexible schedule, including urgent and unscheduled services.
• Grow the business by identifying add-on opportunities and providing qualified leads to the sales team.
• Maintain a clean, safe, and fully stocked company vehicle and equipment.

Skills

Problem-solving

Customer service

Communication

Time management

Driving

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships.

If you're also a problem-solver who thrives on independence, and loves being part of a winning team, then we have the job for you.

Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics.

Responsibilities

• Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly.
• Solve pest challenges quickly and professionally, responding to service requests and complaints.
• Adapt to client needs with a flexible schedule, including urgent and unscheduled services.
• Grow the business by spotting opportunities to expand services, asking for referrals, and supporting the sales team with qualified leads.
• Maintain a clean, safe, and fully stocked company vehicle.
• Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems.
• Respond quickly and professionally to client complaints and service requests.
• Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team.
• Drive and maintain a clean, safe, and well‑organized company service vehicle according to Sprague and DOT standards.
• Set up, monitor, and tear down equipment for new installations and specialized treatments.
• Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies.
• Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.
• Perform other duties as assigned.

Benefits & Compensation

Salary: $21-24/hr. to start (depending on experience) plus performance bonuses and sales commissions.

Take‑home service vehicle with gas card.

Company‑provided phone, uniforms, and safety equipment.

On‑the‑job training and licensing.

Pride in your work and the Sprague mission.

A supportive team environment based on family values.

Unlimited growth opportunities, with continuing education and leadership training.

Health, Vision, Dental Insurance within 30 days of hire.

401K after one year, with 100% match up to 3% plus 50% match up to 6%.

Paid time off: Personal time available day 1, holiday and vacation time after 90 days.

Childcare assistance and college savings plan.

Competitive pay, great benefits, and a chance to be part of something meaningful.

Qualifications

• A passion for problem‑solving and customer service.
• Strong communication and time management skills.
• Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs.
• A valid driver’s license and a clean driving record (5+ years satisfactory).
• High school diploma or GED.
• 2+ years’ experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles.
• Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians.
• Organizational skills, maintaining inventory of tools, equipment, and materials in the company vehicle.
• Attention to detail and high standards of work quality.
• Hunger for knowledge and professional development.
• Competitive approach to both individual and team performance.
• Previous pest control experience (nice to have).
• Pest control, industrial, or safety certifications (nice to have).
• 2+ years of experience in pest control, landscaping, agriculture, or food production (nice to have).
• Ability to pass background screening requirements, including identity, criminal history, and motor vehicle record checks.
• Ability to meet DOT physical standards, including a 5‑panel drug screen.
• Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making.
• Ability and aptitude with Microsoft Office Suite and other technology necessary for day‑to‑day functioning.

Physical Requirements

• Physical strength and stamina: ability to handle pest control equipment and work in various conditions and environments.
• Lift and carry equipment and materials up to 50 pounds.
• Bend, stoop, and crawl frequently.
• Stand and walk for prolonged periods while inspecting and treating areas.
• Work in confined spaces, such as crawl spaces, equipment rooms, and silos.
• Climb ladders and work at heights when necessary.
• Drive and maintain control and awareness during extended driving periods.
• Wear protective gear, including gloves, goggles, and respirators.
• Prepared to work outdoors in all types of weather, including extreme heat, cold, and rain.
• Follow safety protocols and wear personal protective equipment to minimize health risks.

Position Summary

The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations.

Job Details

• Position Title: Route Manager (Commercial Pest Control Technician)
• Department: Operations
• Reports to: Branch Manager
• FLSA Status: Non‑Exempt
• Exemption: NA
• EEOC Class: Individual Contributor
• Salary: $21‑24 per hour (depending on market, experience, and licensing) plus incentives
• Essential Functions:
  • Manage a dedicated route of commercial clients.
  • Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner.
• Client Satisfaction:
  • Provide proactive, knowledgeable guidance to customers.
  • Respond quickly and professionally to client complaints and service requests.
  • Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add‑on services, products, and equipment, and logging leads for the sales team.
• Safety:
  • Drive and maintain a clean, safe, and well‑organized company service vehicle according to Sprague and DOT standards.
  • Set up, monitor, and tear down equipment for new installations and specialized treatments.
• Continuous Learning & Improvement:
  • Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies.
  • Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.
  • Other duties as assigned.
• Job Requirements:
  • High School Diploma or GED.
  • 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services.
  • 2+ years’ experience in customer service, sales, retail, or hospitality roles.
  • Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making.
  • Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day‑to‑day functioning in a business environment.
  • Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks.
  • Ability to meet DOT physical standards, including a 5‑panel drug screen.
• Preferred Qualifications:
  • Previous pest control experience.
  • Pest control, industrial, or safety certifications.
• Disclaimer: W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Pre‑Hire Screening Requirements

All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

• 5+ years satisfactory motor vehicle record.
• Criminal background check: Federal, State, County.
• DOT Physical with 5‑Panel Drug Screen.

Equal Employment Opportunity

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke‑free environment.