Commercial Parts Pro Store 9939

Advance Auto Parts; Wendell (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Sales commission based on performance

Job summary

A leading automotive parts retailer is seeking a Commercial Parts Pro in Wendell, North Carolina. This professional sales position is responsible for driving the growth of the commercial business by maintaining customer relationships and managing team members. The ideal candidate will have extensive knowledge of automotive systems and at least 3 years of experience in automotive parts sales. Strong communication and organizational skills are essential, alongside expected ability to multi-task in a fast-paced environment.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• Proven sales ability with past experience in customer transactions.
• ASE Certification preferred, but not required.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals.
• Provide day-to-day supervisory support for team members.
• Provide day-to-day supervisory support for team members.
• Collaborate with GM on coaching and developmental needs for team members.
• Dispatch drivers ensuring delivery standards are achieved.
• Maintain commercial stocking programs.
• Build and maintain a network of second-source suppliers.
• Maintain core bank and commercial returns.
• Partner with GM to ensure proper driver coverage.

Skills

Knowledge of automotive systems

Sales ability

Organizational skills

Effective communication

Ability to multi-task

Education

High school diploma or GED

ASE Certification preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Excel

Inventory systems

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with the GM to manage team members. Requires expert knowledge of automotive systems and parts, with the ability to source from multiple locations including special order, FDO, second source, etc., and direct drivers to ensure timely and accurate delivery. Full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities and customer prioritization
• Ability to work an assortment of days, evenings and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification preferred, but not required.

Physical Demands

Employee will predominantly be walking or standing, able to talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

Work is usually inside; occasionally outside and exposed to weather conditions. May be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives and vibration. Noise level usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or basis of disability or any other federal, state or local protected class.