Commercial Parts Pro Store 8862

Advance Auto Parts; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts supplier in Louisville, KY, seeks a Commercial Parts Pro. This full-time role involves maintaining customer relationships, managing team members, and providing expert automotive knowledge. The ideal candidate should have strong sales skills and a high school diploma or GED, with a focus on customer retention and growth.

Qualifications

• 3+ years of automotive parts experience preferred.
• Proven sales ability with customer transactions.
• Experience in leading teams and achieving goals.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals and objectives.
• Provide day-to-day supervisory support for Team Members.

Skills

Automotive system knowledge

Sales skills

Customer relationship management

Organizational skills

Bilingual (English & Spanish)

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role can source from numerous places including special order, FDO, second source, etc. The role can direct the drivers to ensure timely and accurate delivery. Position is full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide)
• Use Microsoft Office (Word, Excel) effectively
• Strong organizational skills
• Understand commercial profitability concepts, including competition, market opportunities, customer prioritization, and pricing discounts
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• Minimum of 3 years automotive parts experience (preferred)
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, But Not Required.

Physical Demands

The employee will predominantly be walking or standing; required to handle, reach, lift up to 50 pounds frequently and up to 100 pounds occasionally; must talk, hear, and use hands and fingers to handle or feel.

Work Environment

The work environment is usually indoors; occasionally outdoors exposed to weather while performing tasks such as installing batteries and wiper blades; exposed to moving mechanical parts, high places, chemicals, electrical shock, explosives, vibration; noise level moderate.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other protected class.