Commercial Parts Pro Store 8422

Advance Auto Parts; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Sales commission eligibility

Job summary

A leading automotive retailer in Charlotte, NC is looking for a full-time sales professional to support the growth of the commercial business. The role includes maintaining customer relationships, achieving sales goals, and supervising team members. Candidates should possess automotive system knowledge and have at least 3 years of experience in the automotive parts industry. This position comes with opportunities for sales commissions and requires strong communication and organizational skills.

Qualifications

• Minimum 3 years of prior automotive parts experience preferred.
• Proven sales ability with past experience in fulfilling customer transactions.
• Formal or informal experience leading teams.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals.
• Provide supervisory support for Team Members.
• Dispatch drivers for delivery.
• Build and maintain supplier networks.

Skills

Automotive system knowledge

Customer relationship management

Sales skills

Organizational skills

Communication skills

Microsoft Office proficiency

Ability to source parts

Education

High school diploma or GED

ASE Certification preferred

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth, partnering with the GM to manage Team Members. The position requires expert knowledge of automotive systems and parts, the ability to source parts from multiple channels, and the capacity to direct drivers to ensure timely and accurate delivery. This is a full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience for commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers to ensure delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Ability to source from numerous places (special order, FDO, second source, etc.)
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (interior engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• A minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education & Certifications

High school diploma or general education degree (GED). ASE Certification Preferred, but not required.

Physical Demands

The position requires walking or standing most of the time, talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Specific vision requirements include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The job is usually performed indoors, but occasionally outside and exposed to weather conditions while installing batteries and wiper blades. Exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

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