Commercial Parts Pro Store 8102

Advance Auto Parts; Ypsilanti (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive retail company is hiring for a full-time sales position responsible for managing commercial customer relationships and supporting team members. Applicants should have strong automotive knowledge and proven sales abilities, with a focus on achieving service goals. This role allows for commission based on performance and involves working in various environments.

Qualifications

• 3+ years of prior automotive parts experience preferred.
• Proven sales ability in customer transactions.
• Formal or informal experience leading teams.

Responsibilities

• Maintain commercial customer relationships.
• Achieve sales goals and service objectives.
• Provide supervisory support for Team Members.

Skills

Working knowledge of automotive systems and diagnostic ability

Speak and write English (Spanish a plus)

Strong organizational skills

Advanced selling skills for commercial customers

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business via customer retention and growth. It partners with the GM to manage Team Members and has expert knowledge of automotive system and part knowledge. The role can source parts from various places, including special order, FDO, and second source, and ensure timely and accurate delivery by directing the drivers. This is a full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places, including special order, FDO, and second source
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability including internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, But Not Required.

Physical Demands

The employee will predominantly be walking or standing, talking and hearing, and using hands and fingers to handle or feel; reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Work is usually inside; occasionally outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. Exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. Noise level is usually moderate.

Commission

Position is eligible for sales commission based on individual or store performance.

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EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.