Commercial Parts Pro Store 5367

Advance Auto Parts; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent automotive retail company is seeking a Commercial Parts Pro in Grand Rapids, MI. The role focuses on maintaining customer relationships, achieving sales goals, and providing support for team members. Candidates should have strong automotive knowledge, sales skills, and be able to communicate effectively. A high school diploma or GED is required. This is a full-time position eligible for sales commission.

Qualifications

• Minimum 3 years of prior automotive parts experience preferred.
• Proven sales ability with experience in fulfilling customer transactions.
• Ability to communicate effectively in English; Spanish a plus.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals and service objectives.
• Provide day-to-day support for Team Members.

Skills

Automotive system knowledge

Sales skills

Communication skills

Organizational skills

Basic math skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members. Requires expert knowledge of automotive system and parts. Must be able to source from numerous places including special order, FDO, second source, etc., and direct drivers to ensure timely, accurate delivery. Full time.

Primary Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Achieve personal/store sales goals and service objectives.
• Provide day‑to‑day supervisory support for Team Members.
• Collaborate with GM on coaching and developmental needs for Team Members.
• Dispatch drivers ensuring delivery standards are achieved.
• Maintain commercial stocking programs.
• Build and maintain a network of second‑source suppliers.

Secondary Responsibilities

• Maintain core bank and commercial returns.
• Maintain commercial credit accounts.
• Partner with GM to ensure proper driver coverage.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced selling skills for commercial customers.
• Ability to multi‑task and remain organized.

Effective communication, listening and problem solving skills.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Commercial Parts Pro up for Success

• A minimum of 3 years of prior automotive parts experience preferred.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

Employee will predominantly be walking or standing. Must be able to talk and hear, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. Must frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Employee will usually work inside but will occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. Employee may also be exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail