Commercial Parts Pro Store 3856

Advance Auto Parts

Mattoon (IL)

On-site

USD 25,003 - 27,496

Full time

14 days+

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Benefits offered by this job

Sales commission based on performance

Employee benefits package

Job summary

A leading auto parts retailer in Mattoon, Illinois is looking for a Commercial Parts Pro to manage customer relationships and drive sales growth. The ideal candidate should have strong automotive knowledge and sales skills, along with at least 3 years of experience in the automotive industry. This full-time position involves collaborating with the team to ensure customer satisfaction and profitability.

Qualifications

Minimum of 3 years of automotive parts experience preferred.
Proven sales ability with past experience in customer transactions.
Effective communication and problem-solving skills.

Responsibilities

Maintain customer relationships and provide sales support.
Achieve personal and store sales goals.
Dispatch drivers and ensure delivery standards.

Skills

Automotive systems knowledge

Customer communication skills

Sales ability

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. It partners with the GM to manage team members and requires expert knowledge of automotive systems and parts. The role involves sourcing from multiple channels—special order, FDO, second source, etc.—and directing drivers to ensure timely and accurate delivery. The position is full‑time.

Primary Responsibilities

Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for team members
Collaborate with the GM on coaching and developmental needs for team members
Dispatch drivers, ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers

Secondary Responsibilities

Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with the GM to ensure proper driver coverage

Success Factors

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge and skills
Operating POS and parts lookup systems
ASE P2 certified or ASE‑ready equivalent
Advanced solution, project and product‑quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized

Effective communication, listening, and problem‑solving skills.

Essential Job Skills Necessary for Success as a Commercial Parts Pro

Working knowledge of automotive systems and diagnostic ability, including engines, suspension, brakes, electronics, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE certification preferred, but not required.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level in the work environment is usually moderate.

Compensation Range

18.15 USD PER HOUR – 19.96 USD PER HOUR

Position is eligible for sales commission based on individual or store performance.

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Privacy Notice

California Residents Click Below For Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority level